Insurance Brokers (Claims) Senior Executive

tan insurance brokers pte ltd; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

tan insurance brokers pte ltd in Singapore is seeking a diligent Senior Executive to manage all claim matters for a diverse client base. You will respond to queries, review and submit documents, and monitor pending claims with supervision training provided if needed.

The role requires teamwork, accurate claim registration, meeting deadlines, following up on outstanding issues, and occasional on-site meetings with clients. prior claims experience is not required due to on-the-job training.

Qualifications

• Draft simple claims related emails and letters to respective parties.
• Manage and handle clients’ expectations pertaining claim matters.
• Full understanding of claims procedures and processes for all classes of insurance policies.
• To obtain BCP, PGI, ComGI, and HI

Responsibilities

• Handle all claim matters including answering queries, reviewing and submitting documents.
• Respond to clients’ queries as soon as possible.
• Keep track of deadlines undertaken by you.
• Maintain full and accurate claim registration for the claims handled by you.
• Follow up on outstanding issues/emails promptly.
• Monthly review of own outstanding claims and seek instructions from supervisor.
• Flag up issues before complaints arise.
• Assist in claim related administration works including managing claims inbox.
• Meet with clients on-site or at their premises when required.

Skills

Claims handling

Customer service

Communication

Teamwork

Job description

About Us:

We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector. As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team.

Position: Senior Executive

Location: Singapore

Employment Type: Full-time

Salary: $2,500 to $4,500

Job Overview

The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor. Training will be provided for candidate who has no related claims experience.

Responsibilities & Duties

• Teamwork – working as a team and assisting claim colleagues during their absence

• Respond to clients’ queries as soon as possible

• Keep track of deadlines which had been undertaken by you

• Maintain full and accurate claim registration for the claims handled by you

• Follow up on your outstanding issues/ emails promptly

• Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor

• Flag up issues/ problems before complaints

• Assist in claim related administration works including managing claims inbox

• Meet with clients on-site or at their premises when required.
  

Specific Skills

• Able to draft simple claims related emails and letters to respective parties

• Able to manage and handle clients’ expectations pertaining claim matters

• Full understanding of claims procedures and processes for all classes of insurance policies

• To obtain BCP, PGI, ComGI, and HI