Senior Claims Executive — Insurance Claims

tan insurance brokers pte ltd; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

tan insurance brokers pte ltd in Singapore is seeking a diligent Senior Executive to manage all claim matters for a diverse client base. You will respond to queries, review and submit documents, and monitor pending claims with supervision training provided if needed.

The role requires teamwork, accurate claim registration, meeting deadlines, following up on outstanding issues, and occasional on-site meetings with clients. prior claims experience is not required due to on-the-job training.

Qualifications

• Draft simple claims related emails and letters to respective parties.
• Manage and handle clients’ expectations pertaining claim matters.
• Full understanding of claims procedures and processes for all classes of insurance policies.
• To obtain BCP, PGI, ComGI, and HI

Responsibilities

• Handle all claim matters including answering queries, reviewing and submitting documents.
• Respond to clients’ queries as soon as possible.
• Keep track of deadlines undertaken by you.
• Maintain full and accurate claim registration for the claims handled by you.
• Follow up on outstanding issues/emails promptly.
• Monthly review of own outstanding claims and seek instructions from supervisor.
• Flag up issues before complaints arise.
• Assist in claim related administration works including managing claims inbox.
• Meet with clients on-site or at their premises when required.

Skills

Claims handling

Customer service

Communication

Teamwork

Job description

tan insurance brokers pte ltd in Singapore is seeking a diligent Senior Executive to manage all claim matters for a diverse client base. You will respond to queries, review and submit documents, and monitor pending claims with supervision training provided if needed.

The role requires teamwork, accurate claim registration, meeting deadlines, following up on outstanding issues, and occasional on-site meetings with clients. prior claims experience is not required due to on-the-job training.