Senior Executive/Executive, Claims Services - Motor

HYPERSCAL SOLUTIONS PTE. LTD.

Singapore

On-site

SGD 45,000 - 75,000

Full time

5 days ago

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Job summary

MSIG Insurance (Singapore) Pte Ltd is seeking a motor claims handler to investigate and negotiate settlements, respond to client inquiries, and coordinate with solicitors, TPAs and vendors to ensure timely resolutions.

The role requires tertiary education and relevant general insurance qualifications; legal qualifications are advantageous. Strong analytical, communication, and negotiation skills are essential for effective claim management.

Qualifications

Motor claims handling experience required.
Strong negotiation and analytical skills.
Excellent communication and data accuracy.

Responsibilities

Investigate and negotiate settlement on motor claims.
Respond to correspondence and provide efficient service to clients.
Instruct support staff on reserve provisions and data entry.
Review claim files, monitor recoveries and set reserves.
Provide technical reference for queries and approve claims payment.
Train and assist junior staff and assist on big claims.
Undertake other duties as assigned.

Skills

Motor claims handling

Negotiation skills

Education

Tertiary education

General insurance qualifications

Legal qualification advantageous

Job description

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group - one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Investigate and negotiate settlement on motor claims.
Respond to correspondence and provide efficient service to clients.
Instruct support staff on reserve provision and registration requirements and verify data entries for files setup.
Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment of solicitors, surveyors, Third Party Administrators (TPAs) and other vendors.
Provide a technical reference point for queries.
Approve claims payment.
Train and assist junior staff.
Assist superior on big claims handling.
Undertake any other duties as may be assigned.

QUALIFICATIONS