Inside Sales Executive (Tuas)

Focal Search Pte Ltd; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

Focal Search Pte Ltd is seeking an organized Sales Support/Administrator to handle inquiries, quotations, orders, and invoices. You will coordinate with warehouse and procurement to ensure timely deliveries, input orders into the ERP, and keep clients updated on order status.

The role requires a basic education level (GCE O/Nitec), strong MS Office skills, and a proactive, accountable approach in a fast-paced environment. Experience with SAP is a plus.

Qualifications

• Proficient in MS Word, Excel, and PowerPoint.
• SAP experience is advantageous.
• Strong work ethic and accountability.
• Resourceful and able to work independently in a busy environment.

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure pricing, discounts, and terms are accurate in all documents.
• Maintain strong relationships with existing clients.
• Follow up on quotations and close sales with Sales team.

Skills

Microsoft Office

SAP (adv)

Problem solving

Self-motivation

Accountability

Independent work

Education

GCE 'O' or Nitec Level

Tools

SAP

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and escalat[e] when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving