Inside Sales Specialist

ECTIVISE SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

ECTIVISE SOLUTIONS PTE. LTD. in Singapore is seeking a Sales Support Executive to manage customer inquiries, prepare quotations, coordinate sales orders, and work with internal teams to drive revenue growth and ensure customer satisfaction.

You will engage with customers on tenders and RFQs, negotiate terms, maintain pricing databases, and collaborate with marketing, product, and logistics to maximise sales opportunities and timely order fulfillment.

Qualifications

• Excellent customer-facing communication skills.
• Ability to negotiate terms and close quotations.
• Experience in handling sales and order processes.

Responsibilities

• Respond promptly to customer inquiries and resolve issues to maintain satisfaction.
• Communicate proactively with customers through outbound calls to follow up on tenders, quotations, and RFQs.
• Negotiate prices, terms, and conditions with customers to prepare and close quotations that drive revenue growth.
• Collaborate with marketing, product, and logistics teams to align efforts and maximize sales opportunities.
• Manage the sales order process to ensure accurate, timely fulfillment and resolve order-related issues.
• Coordinate sales meetings, customer communications, and business projects to support sales operations.
• Create and maintain updated databases of current and potential customers, pricing, and costing information.
• Provide hospitality to visitors to enhance customer experience.
• Read, prepare and submit clear, concise public and commercial tender write-ups.
• Meet or exceed sales targets and performance metrics to contribute to overall revenue growth.
• Perform other sales-related duties as assigned.

Skills

Customer communication

Negotiation

Sales coordination

Education

ITE Diploma

GCE N-level (C6)

Tools

MS Office

Job description

Company Overview

ECTIVISE SOLUTIONS PTE. LTD. is a master systems integrator in ASEAN’s construction and facility management industries, delivering turnkey solutions from electrical equipment energizing to optical backbone data communications. Staff expertise spans M&E and Telecoms domains.

Job Summary

You will manage customer inquiries, prepare and negotiate quotations, coordinate sales orders, and collaborate with internal teams to drive revenue growth and ensure customer satisfaction.

Responsibilities

• Respond promptly to customer inquiries and resolve issues to maintain satisfaction
• Communicate proactively with customers through outbound calls to follow up on tenders, quotations, and RFQs
• Negotiate prices, terms, and conditions with customers to prepare and close quotations that drive revenue growth
• Collaborate with marketing, product, and logistics teams to align efforts and maximize sales opportunities
• Manage the sales order process to ensure accurate, timely fulfillment and resolve order-related issues
• Coordinate sales meetings, customer communications, and business projects to support sales operations
• Create and maintain updated databases of current and potential customers, pricing, and costing information
• Provide hospitality to visitors to enhance customer experience
• Read, prepare and submit clear, concise public and commercial tender write-ups
• Meet or exceed sales targets and performance metrics to contribute to overall revenue growth
• Perform other sales-related duties as assigned

Preferred competencies and qualifications

• Minimum ITE Diploma required and at least a C6 in GCE N levels or equivalent
• Proficient in MS Office applications to support sales documentation and communication
• Experience with managing sales and order processes
• Organized and detail-oriented to meet deadlines in a fast-paced environment
• Ability to work independently and manage multiple priorities with minimal supervision
• Positive attitude with excellent interpersonal and communication skills under pressure and minimal information
• Team player capable of collaborating effectively with colleagues