Inpatient Operations Lead – Patient Services & Projects

CHANGI GENERAL HOSPITAL PTE LTD; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

CHANGI GENERAL HOSPITAL PTE LTD in Singapore seeks a Supervisory role within Inpatient Operations. You will lead a team of Patient Service Assistants to ensure smooth daily operations and high patient service standards.

You will collaborate with multiple departments on service-improvement projects and gain broad exposure to hospital management. This role requires leadership, communication skills, and the ability to multi-task in a fast-paced environment.

Qualifications

• Degree in any relevant discipline
• 1 to 2 years of working experience (supervisory), preferably in healthcare industry
• Candidates with no prior experience are welcome to apply
• Possess leadership qualities with the ability to motivate a team
• Good interpersonal & communication skills
• Proficient in Microsoft Office applications
• Familiarity with working with data is a plus
• Able to multi-task and work in fast paced environment

Responsibilities

• Ensure operational efficiency in Inpatient Operations, handle staff matters, improve patient satisfaction and be involved in administrative affairs involving the Department
• Lead a team of Patient Service Assistants to achieve operational excellence and maintain high standards of patient service, within a section of the Department
• Work closely with various department stakeholders to undertake projects for service improvements.
• Be exposed to key areas of hospital operations to gain a broader view and understanding of hospital management
• Undertake new projects and any other duties assigned from time to time

Skills

Leadership qualities

Interpersonal & communication skills

Proficient in Microsoft Office

Data familiarity

Multi-tasking

Education

Degree in any relevant discipline

Job description

CHANGI GENERAL HOSPITAL PTE LTD in Singapore seeks a Supervisory role within Inpatient Operations. You will lead a team of Patient Service Assistants to ensure smooth daily operations and high patient service standards.

You will collaborate with multiple departments on service-improvement projects and gain broad exposure to hospital management. This role requires leadership, communication skills, and the ability to multi-task in a fast-paced environment.