Inpatient Operations Transformation Lead

NHG Health; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

NHG Health, in Singapore, seeks an Asst Manager / Sr Executive to drive inpatient operational excellence through care transformation, process redesign, digitalisation, and workforce sustainability initiatives.

You will support hospital transformation projects, partner across Medical, Nursing and Allied Health, and implement care redesign and automation across ICU, HDU, and Wards. Manage projects through the lifecycle and report on outcomes to enable data-driven decisions.

Qualifications

• Bachelor's degree or higher in a relevant discipline.
• 1-3 years of experience in project management, healthcare operations, process improvement, or transformation initiatives; healthcare experience is advantageous.
• Strong analytical, problem-solving, project management, and stakeholder engagement skills.

Responsibilities

• Support and coordinate hospital transformation projects related to inpatient operations, including infrastructure, process improvement, and IT initiatives.
• Partner Medical, Nursing and Allied Health leads to drive Hospital without Walls strategy through innovative care delivery and operational models.
• Partner Nursing and multidisciplinary teams across ICU, HDU, General Wards, and TTSH Wards @ Ren Ci to implement care redesign, automation, digitalisation, and job redesign initiatives.
• Manage inpatient-related projects across the project lifecycle, including planning, implementation, monitoring, funding applications, and procurement.
• Analyse workflows, identify improvement opportunities, and implement sustainable solutions to enhance patient outcomes and operational efficiency.
• Engage and collaborate with clinical, nursing, operations, and support services stakeholders to drive change and achieve project objectives.
• Monitor project performance and prepare reports to support data-driven decision-making.
• Support departmental goals aligned with TTSH's strategic priorities.
• Undertake special projects and other duties as assigned.

Skills

Project management

Healthcare operations

Stakeholder engagement

Education

Bachelor's degree or higher

Tools

Microsoft Office

Job description

NHG Health, in Singapore, seeks an Asst Manager / Sr Executive to drive inpatient operational excellence through care transformation, process redesign, digitalisation, and workforce sustainability initiatives.

You will support hospital transformation projects, partner across Medical, Nursing and Allied Health, and implement care redesign and automation across ICU, HDU, and Wards. Manage projects through the lifecycle and report on outcomes to enable data-driven decisions.