Indoor Account Executive — B2B Telesales & Growth

Deutsche Post; Singapore; On-site; SGD 40,000 - 65,000; Full time

Benefits offered by this job

Career development

Learning programs

Inclusive culture

Wellness initiatives

Job summary

DHL Express Singapore is seeking an Indoor Account Executive (Telesales) to drive revenue growth and client development within a designated territory. You will acquire new business, deepen relationships, and execute campaigns to convert leads into active customers.

Ideal candidates have at least 3 years of B2B sales experience, strong communication skills, and proficiency in Excel. This role demands a proactive, organized professional able to multitask and meet tight deadlines in a dynamic

Qualifications

• Minimum of 3 years of sales experience.
• Preferably with prior sales experience in a B2B environment.
• Sales and results-oriented, proactive and possess a positive work attitude.
• Ability to multitask and work under pressure and tight deadlines.
• Possess good spoken and written communication skills.
• Educational Qualifications: Diploma or equivalent preferably.

Responsibilities

• Manage revenue and shipment growth through up-selling and cross-selling tactics to exceed assigned targets.
• Develop personal sales plan to achieve business growth through new business acquisition and growing share of wallet within the existing client base.
• Combine sales skills with DHL products and services knowledge and convert the maximum possible prospect leads into active customers.
• Continually strengthen knowledge on DHL's services and general commercial awareness in order to provide the best possible standard of customer service and maximize your contribution to the sales function.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rat e and minimizing opportunities for competitors to gain business.
• Ensure all customer agreements are cost sensitive and adhere to regional standards on profit margins/ minimum pricing tariff, to govern business interest.
• Ensure that all sales activities via calls and customer information is maintained accurately in the customer database.
• Ensure that all customer issues relating to customer service, service recovery and credit control are co-coordinated and managed through the relevant DHL departments.

Skills

Sales experience

B2B sales

Communication skills

Multitasking

Education

Diploma or equivalent

Tools

Microsoft Excel

Job description

DHL Express Singapore is seeking an Indoor Account Executive (Telesales) to drive revenue growth and client development within a designated territory. You will acquire new business, deepen relationships, and execute campaigns to convert leads into active customers.

Ideal candidates have at least 3 years of B2B sales experience, strong communication skills, and proficiency in Excel. This role demands a proactive, organized professional able to multitask and meet tight deadlines in a dynamic