Telemarketing Executive: Lead Qualification & Growth

Deutsche Post; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

Career development

Learning and development programs

Inclusive workplace culture

Competitive benefits and wellness

Job summary

DHL Express Singapore is seeking a Telemarketing Executive to generate new sales leads, qualify them against global criteria, and route them to the appropriate sales channel. You will coordinate multi-channel accounts and re-qualify opportunities for potential growth.

Responsibilities include lead qualification, data integrity, CRM updates, and driving new business while meeting deadlines. Diploma or equivalent is required and MS Excel/Word skills are essential.

Qualifications

• Minimum 3 years of proven sales experience in telemarketing or customer service.
• Demonstrate strong communication and a results-driven attitude.
• Able to multi-task and work under pressure with tight deadlines.
• Proficient in Microsoft Excel and Word.

Responsibilities

• Qualify internal and external leads and pass them to the appropriate sales channel.
• Quantify revenue potential and validate customer information using global criteria.
• Raise paperwork for the customer database and keep information updated.
• Maximize opportunities to secure new business through qualified leads.
• Adhere to regional standards and procedures.
• Update activities in COMET in a timely manner.
• Contact companies and individuals to assess future business potential.

Skills

Sales experience

Telemarketing

Customer service

Communication skills

IT savvy

Education

Diploma or equivalent

Tools

MS Excel

MS Word

Job description

DHL Express Singapore is seeking a Telemarketing Executive to generate new sales leads, qualify them against global criteria, and route them to the appropriate sales channel. You will coordinate multi-channel accounts and re-qualify opportunities for potential growth.

Responsibilities include lead qualification, data integrity, CRM updates, and driving new business while meeting deadlines. Diploma or equivalent is required and MS Excel/Word skills are essential.