Import Operation Assistant (Airfreight)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. is seeking an Import Operation Assistant to support daily airfreight imports at Changi Airfreight Centre.

You will coordinate shipments, prepare docs, liaise with freight forwarders and customers, and generate monthly reports under the Operations Manager.

Qualifications

• 1 year minimum in airfreight import operations.
• O-Level qualification or equivalent.
• Strong customer-oriented mindset and ability to multitask.

Responsibilities

• Coordinate import shipments with freight forwarders, suppliers and customers to ensure smooth and timely operations.
• Work closely with the supervisor on day-to-day operations and administrative tasks, and liaise with overseas offices and partners.
• Prepare and manage import/export documentation, including break bulk documents, invoices, delivery orders (D/O), shipment summary reports and related paperwork.
• Maintain accurate and well-organised shipment records, both digitized and in physical filing systems.
• Handle customs permits and declarations, ensure full compliance with regulatory requirements.
• Follow up with terminals and airlines on shipment clearance matters and coordinate cargo survey arrangements where required.
• Prepare and generate monthly reports according to customers' requirements.
• Any other duties as assigned by the Operations Manager

Skills

Airfreight import ops

Customer service mindset

Education

O-Level

Job description

Role: Import Operation Assistant

Salary: Basic 2.5k - 3.1k + AWS + VB

Location: Changi Airfreight Centre

Working Days: 5.5 Days (Alternate Sat after probation)

Responsibilities

• Coordinate import shipments with freight forwarders, suppliers and customers to ensure smooth and timely operations.
• Work closely with the supervisor on a day to day operational and administrative tasks, as well as liaise with overseas offices and partners.
• Prepare and manage import/export documentation, including break bulk documents, invoices, delivery orders (D/O), shipment summary reports and related paperwork.
• Maintain accurate and well-organised shipment records, both digitized and in physical filing systems.
• Handle customs permits and declarations, ensure full compliance with regulatory requirements.
• Follow up with terminals and airlines on shipment clearance matters and coordinate cargo survey arrangements where required.
• Prepare and generate monthly reports according to customers' requirements.
• Any other duties as assigned by the Operations Manager

Requirements

• Minimum 1-year relevant experience in airfreight import operations.
• Minimum O-Level qualification or equivalent.
• Strong customer-oriented mindset.
• Ability to work independently, multitask effectively, prioritize responsibilities, and manage time effectively.