Import Operation Assistant (Airfreight) ZX

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

Trust Recruit Pte. Ltd. is seeking an Import Operation Assistant to support end-to-end import activities from the Changi Airfreight Centre.

You will coordinate shipments, prepare documents, and liaise with freight forwarders and customers to ensure smooth operations. The role requires at least 1 year in airfreight import operations, a minimum O-Level, and a strong customer‑oriented mindset. You will work 5.5 days with alternate Saturdays after probation, and enjoy a basic salary of SGD

Qualifications

• Minimum 1-year relevant experience in airfreight import operations.
• Minimum O-Level qualification or equivalent.
• Strong customer-oriented mindset.
• Ability to work independently, multitask effectively, prioritize responsibilities, and manage time effectively.

Responsibilities

• Coordinate import shipments with freight forwarders, suppliers and customers to ensure smooth and timely operations.
• Work closely with the supervisor on a day to day operational and administrative tasks, as well as liaise with overseas offices and partners.
• Prepare and manage import/export documentation, including break bulk documents, invoices, delivery orders (D/O), shipment summary reports and related paperwork.
• Maintain accurate and well-organised shipment records, both digitized and in physical filing systems. Handle customs permits and declarations, ensure full compliance with regulatory requirements.
• Follow up with terminals and airlines on shipment clearance matters and coordinate cargo survey arrangements where required.
• Prepare and generate monthly reports according to customers’ requirements.
• Any other duties as assigned by the Operations Manager

Education

O-Level or equivalent

Job description

Role: Import Operation Assistant

Salary: Basic 2.5k – 3.1k + AWS + VB

Location: Changi Airfreight Centre

Working Days: 5.5 Days (Alternate Sat after probation)

Responsibilities:

• Coordinate import shipments with freight forwarders, suppliers and customers to ensure smooth and timely operations.

• Work closely with the supervisor on a day to day operational and administrative tasks, as well as liaise with overseas offices and partners.

• Prepare and manage import/export documentation, including break bulk documents, invoices, delivery orders (D/O), shipment summary reports and related paperwork.

• Maintain accurate and well-organised shipment records, both digitized and in physical filing systems. Handle customs permits and declarations, ensure full compliance with regulatory requirements.

• Follow up with terminals and airlines on shipment clearance matters and coordinate cargo survey arrangements where required.

• Prepare and generate monthly reports according to customers’ requirements.

• Any other duties as assigned by the Operations Manager

Requirements

• Minimum 1-year relevant experience in airfreight import operations.

• Minimum O-Level qualification or equivalent.

• Strong customer-oriented mindset.

• Ability to work independently, multitask effectively, prioritize responsibilities, and manage time effectively.