Impact Operations Lead for Social Enterprise

MIJ HUB LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading social enterprise organization based in Singapore seeks an Operations Lead to oversee daily operations across various social initiatives. The successful candidate will have 4–7 years of experience in operations management in retail or F&B environments. This hands-on role requires strong leadership and collaboration skills, capable of ensuring efficient service delivery and managing frontline teams effectively. Experience in inclusive hiring or impact-driven organizations is highly valued. Join our mission to empower individuals through sustainable practices.

Qualifications

• 4–7 years of experience in operations management within retail, F&B, e-commerce, or production environments.
• Experience managing operational budgets, cost control, and fulfilment margins.
• Comfortable in client-facing conversations related to delivery, timelines, and execution.

Responsibilities

• Plan and oversee day-to-day operations across all MIJ Hub social enterprises.
• Ensure consistent service delivery and fulfillment standards.
• Monitor key operational costs to improve efficiency.

Skills

Operational management

Analytical problem solving

Client-facing communication

Team leadership

Collaboration

Job description

A leading social enterprise organization based in Singapore seeks an Operations Lead to oversee daily operations across various social initiatives. The successful candidate will have 4–7 years of experience in operations management in retail or F&B environments. This hands-on role requires strong leadership and collaboration skills, capable of ensuring efficient service delivery and managing frontline teams effectively. Experience in inclusive hiring or impact-driven organizations is highly valued. Join our mission to empower individuals through sustainable practices.