ICT & AV Executive (Secondary School-Ang Mo Kio)

Sunnyhill Ace; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Sunnyhill Ace is seeking a competent ICT & AV Executive to support the ICT and audio-visual functions at a local secondary school in Singapore. You will work closely with the ICT Manager and HOD/ICT to ensure smooth day-to-day technical and educational operations.

You will manage school devices, supervise Desktop Engineers, coordinate procurement with vendors, maintain the School Website, oversee AV systems in the Media Studio, support events, and deliver training to students and teachers.

Qualifications

• Minimum Diploma qualification in Information Technology, Computer Science, or related field.
• Preferably at least 3 years of coaching or training experience in ICT-related programmes.
• Experience operating and maintaining ICT and AV equipment within a school or educational environment.
• Excellent interpersonal, organizational, and communication skills; proactive team player.

Responsibilities

• Assist ICT Manager in managing school-owned and student-owned ICT devices, including asset tracking, installation, troubleshooting, and restoration.
• Supervise onsite Desktop Engineers to provide prompt technical support and advice to staff and students.
• Coordinate procurement of ICT equipment and liaise with external vendors.
• Support the HOD/ICT and ICT Manager in updating and maintaining the School Website.
• Coordinate vendor operations for AV systems procurement, installation, and maintenance.
• Oversee operation and maintenance of the Media Studio and AV programming.
• Support teachers with setup and troubleshooting of AV equipment for daily teaching.
• Provide live and virtual AV support for major school events (Speech Day, concerts, assemblies, PTAs).
• Conduct quarterly inventory of AV assets and report losses/damages.
• Deliver ICT training sessions for students and teachers.

Skills

Interpersonal skills

Organizational skills

Communication skills

Team player

Education

Diploma in Information Technology or Computer Science

Job description

Job Description & Key Responsibilities

We are looking for a competent and proactive ICT & AV Executive to support the information technology and audio-visual functions within a local secondary school. You will work closely with the school's ICT Manager and HOD/ICT to ensure smooth day-to-day technical and educational operations.

1. ICT Support & Services

• Assist the ICT Manager in managing school-owned and student-owned ICT devices, including asset tracking (loan and return), application installation, basic troubleshooting, and device restoration.
• Supervise onsite Desktop Engineers (DEs) to provide prompt technical support and advice to staff and students regarding laptop issues, password resets, and account matters.
• Coordinate the procurement of ICT equipment and manage liaison with external vendors.
• Support the HOD/ICT and ICT Manager in regular content updating and maintenance of the official School Website.

2. AV Support & Services

• Coordinate vendor operations for the procurement, installation, and maintenance of all school audio-visual systems.
• Oversee the operation, maintenance, and programming within the school's Media Studio.
• Support teachers with the setup, testing, and troubleshooting of AV equipment for daily teaching and learning needs.
• Provide comprehensive live and virtual AV support for major school events, including Speech Day, Chinese New Year concerts, weekly assemblies, and Parent-Teacher Conferences.
• Conduct quarterly inventory stock-takes of all AV assets and report any losses or damages.
• Assist teachers-in-charge of the Media Club CCA with logistical and technical support.
• Manage and update the campus TV Messaging System.
• Take, edit, and process photographs of new staff, students, and school events for official publications.

3. ICT Education & Training

• Plan and conduct training sessions for students on various digital tools in alignment with the school’s Digital Education Programme.
• Deliver training sessions for teachers on how to maximize the use of school-subscribed ICT devices and applications.

Job Requirements

• Qualifications: Minimum Diploma qualification in Information Technology, Computer Science, or a related field.
• Experience: Preferably at least 3 years of coaching or training experience in ICT-related programmes.
• Domain Knowledge: Prior experience operating and maintaining ICT and AV equipment within a school or educational environment is highly advantageous.
• Soft Skills: Excellent interpersonal, organizational, and communication skills. Must be a proactive team player who can work independently under minimal supervision.