Job Summary
We are looking for an ICT & AV Executive to provide day-to-day ICT and audiovisual support within a secondary school environment.
The role covers a combination of ICT device support, basic troubleshooting, AV operations, school event support and ICT training for staff and students.
Key Responsibilities
ICT Support
- Support the management of school-owned and student-owned ICT devices, including device loans and returns.
- Assist with application installation, basic troubleshooting and device restoration.
- Support staff and students with technical issues such as laptop troubleshooting and password resets.
- Assist in coordinating technical support provided by Desktop Engineers.
- Support the procurement of ICT equipment and liaise with external vendors.
- Assist with ICT-related account management and password reset matters.
- Support updates to the school's official website.
AV & Event Support
- Support the installation, maintenance and procurement of AV equipment.
- Manage and maintain equipment within the Media Studio and support programmes conducted in the studio.
- Set up and troubleshoot AV equipment for teaching and learning activities.
- Provide AV support for physical and virtual school events such as assemblies, concerts, Speech Day and Parent-Teacher Conferences.
- Conduct quarterly stock-takes of AV equipment and report any loss or damage.
- Provide logistical and technical support to the school's Media Club CCA.
- Manage and update the school's TV Messaging System.
- Take photographs of new staff, students and school events when required, including basic editing and processing for publication.
ICT Training
- Conduct training for students on ICT tools used as part of the school's Digital Education Programme.
- Conduct training for teachers on the use of ICT devices and applications.
- Perform other ICT-related duties assigned by the school.
Requirements
- Preferably a Diploma in IT or a related field .
- Familiar with the operation and maintenance of ICT and AV equipment and applications , preferably within a school environment.
- Preferably 3 years of coaching experience in ICT-related programmes .
- Good communication, organisational and interpersonal skills.
- Team player with a good level of initiative.
Working Hours
- Monday to Thursday: 8:00am - 5:30pm
- Friday: 8:00am - 5:00pm