ICT & AV Excecutive

V-SWIFT PTE. LTD.; Singapore; Sur place; SGD 42 000 - 60 000; Plein temps

Résumé du poste

V-SWIFT PTE. LTD. provides ICT support and AV facilities for a school setting, covering desktop device management, user account support, AV equipment setup and maintenance, and media studio operations.

Training for students and teachers on ICT tools is included, with emphasis on collaboration and proactive incident resolution. The contractor’s personnel should have IT-related qualifications, strong communication, teamwork, and initiative, with experience in school ICT/AV environments and

Description du poste

Scope of Services :

The Services required are set out as follows:

ICT Support and Services

• Assist the ICT Manager in the management of school-owned and student-owned ICT devices, including asset loan & return, apps installation and basic troubleshooting & device restoration.
• Assist in supervising Desktop Engineers (DEs) to provide technical support and advice to staff and students, including laptop issues, resetting of passwords, etc.
• Support the procurement of ICT equipment and liaison with external vendors.
• Support the management of ICT-related accounts and password reset matters.
• Support HOD/ICT and ICT Manager in the updating of the official School Website

AV Support and Services

Manage the operation and maintenance of equipment in the Media Studio, as well as support the running of programmes in the studio.

• Work closely and coordinate with HOD/ICT, ICT Manager and external vendors for procurement, installation and maintenance of AV equipment.
• Conduct stock-take quarterly for AV equipment in the school and report loss or damages to HOD/ICT and ICT Manager.
• Help teachers set up or troubleshoot AV equipment for all teaching and learning purposes.
• Provide AV support for face-to-face and virtual school events and activities, including Speech Day, CNY concert, Parent-Teacher Conferences, weekly assemblies etc.
• Assist teachers-in-charge of the Media Club CCA in logistical and technical matters.
• Manage and update the TV Messaging System.
• Take photos of new staff and students, and during school events when necessary. Assist with the editing and processing of the photos for publication.

ICT Education

• Conduct training for students on ICT tools related to the school's Digital Education Programme.
• Conduct training for teachers on use of ICT devices and apps.

Additional Duties

Duties listed above are not exhaustive and candidate will be required to perform any other ICT-related duties as assigned by the School Leaders, HOD/ICT, SH/Digital Learning and ICT Manager.

Qualifications, Skills & Experience of the Contractor's Personnel

The Personnel should preferably have the following qualifications, skills and experience:

• Diploma qualification in IT or other diploma in a related field.
• The candidate should be a team player with good communication, organisational and interpersonal skills and high level of initiative.
• The candidate should be familiar with operating and maintaining ICT & AV equipment and applications in a school environment.
• The candidate should preferably have 3 years of coaching experience in ICT-related programmes.