ICT AV Executive | School |Ang Mo Kio

WSH Experts Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

WSH Experts Pte Ltd invites applications for an ICT Support and Services role within a school setting in Singapore. You will assist the ICT Manager in managing school-owned and student-owned devices, support desktop engineers, and contribute to the maintenance of ICT-related accounts and the school website updates.

You will also coordinate AV equipment installation and maintenance, assist with media studio operations, and provide training for students and teachers on ICT tools and applications.

Job description

ICT Support and Services

• Assist the ICT Manager in the management of school-owned and student-owned ICT devices, including asset loan & return, apps installation and basic troubleshooting & device restoration.
• Assist in supervising Desktop Engineers (DEs) to provide technical support and advice to staff and students, including laptop issues, resetting of passwords, etc.
• Support the procurement of ICT equipment and liaison with external vendors.
• Support the management of ICT-related accounts and password reset matters.
• Support HOD/ICT and ICT Manager in the updating of the official School Website

AV Support and Services

• Work closely and coordinate with HOD/ICT, ICT Manager and external vendors for procurement, installation and maintenance of AV equipment. 2-2
• Manage the operation and maintenance of equipment in the Media Studio, as well as support the running of programmes in the studio.
• Conduct stock-take quarterly for AV equipment in the school and report loss or damages to HOD/ICT and ICT Manager.
• Help teachers set up or troubleshoot AV equipment for all teaching and learning purposes.
• Provide AV support for face-to-face and virtual school events and activities, including Speech Day, CNY concert, Parent-Teacher Conferences, weekly assemblies etc.
• Assist teachers-in-charge of the Media Club CCA in logistical and technical matters.
• Manage and update the TV Messaging System.
• Take photos of new staff and students, and during school events when necessary. Assist with the editing and processing of the photos for publication.

ICT Education

• Conduct training for students on ICT tools related to the school's Digital Education Programme.
• Conduct training for teachers on use of ICT devices and apps.

Additional Duties

Duties listed above are not exhaustive and candidate will be required to perform any other ICT-related duties as assigned by the School Leaders, HOD/ICT, SH/Digital Learning and ICT Manager.