Hybrid Renewals Strategist | AI-Driven ARR Growth

Zscaler; Singapore; Híbrido; SGD 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health plans

Time off plans

Parental leave options

Retirement options

Education reimbursement

In-office perks

Resumo da oferta

Zscaler is seeking a Renewals Specialist to protect and grow ARR, accelerate renewal cycles, and improve commercial outcomes. This hybrid role reports to the Senior Director, Renewals and supports one or more AVPs and their team.

You will partner with Account Executives, monitor health signals, and lead renewal strategy across the region, driving retention and higher-value opportunities with cross-functional teams.

Qualificações

• Foundational understanding of AI/ML technologies and applying them to improve outcomes.
• Proven experience in Sales, Deal Desk, Renewals, or Renewal Operations.
• Strong commercial acumen with SaaS and renewal revenue recognition principles.
• Proficiency with CRM and CPQ tools.
• Able to think innovatively to boost retention and expansion beyond renewals.
• Excellent communication, organization, and cross-functional project management.

Responsabilidades

• Partner with Account Executives to ensure timely renewals in the region.
• Monitor account health, surface churn risks, and growth opportunities.
• Orchestrate renewal mitigation plans with cross-functional teams.
• Lead renewal forecast cadence with account teams for current and future quarters.
• Provide strategic renewal guidance to drive retention and favorable outcomes.

Conhecimentos

AI/ML understanding

Sales & Renewals

CRM & CPQ proficiency

Commercial acumen

Cross-functional collaboration

Communication skills

Ferramentas

CRM software

CPQ software

Descrição da oferta de emprego

Zscaler is seeking a Renewals Specialist to protect and grow ARR, accelerate renewal cycles, and improve commercial outcomes. This hybrid role reports to the Senior Director, Renewals and supports one or more AVPs and their team.

You will partner with Account Executives, monitor health signals, and lead renewal strategy across the region, driving retention and higher-value opportunities with cross-functional teams.