APAC Renewals Lead - Value & Growth

Mixpanel-1; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Vision & Dental Care

Generous vacation policy

Enhanced parental leave

Pre-tax benefits (401(k)) & Wellness

Job summary

Mixpanel is seeking a Renewal Manager to own the commercial success of a book of business in APAC. You will lead renewal planning, stakeholder alignment, and negotiations with a focus on value delivery and long-term retention.

You’ll partner with Customer Value Architects, Account Executives, Deal Desk, Finance, Legal, Product, and Marketing to drive renewals that maximize revenue and customer outcomes across the region.

Qualifications

• 2+ years of experience in SaaS renewals or a commercial customer-facing role.
• Proven ability to own a multi-stakeholder commercial motion end-to-end.
• Strong commercial instincts with value-based pricing and packaging strategies.
• Disciplined forecasting and CRM hygiene: early risk detection and reliable forecasts.
• Value-led mindset focused on customer outcomes.
• Confidence working cross-functionally with Account Executives, Customer Success, Deal Desk, Finance, and Legal to drive outcomes.
• Excellent communication and stakeholder-management skills with executives and champions.
• A proactive, ownership-driven approach with strong book ownership.
• Active use of AI tools to work smarter in daily tasks.
• Curiosity for product analytics and data-driven customer experiences.

Responsibilities

• Own the commercial health of an assigned book of business with clear view of land, risks, opportunities, and actions to hit targets.
• Develop renewal strategy for priority accounts in alignment with Account Executives and Customer Value Architects.
• Protect the commercial baseline by considering pricing, concessions, and contract changes before agreement.
• Lead renewal negotiations with pricing and packaging aligned to customer value for long-term outcomes.
• Achieve renewal uplift and convert single-year renewals to multi-year commitments where appropriate.
• Maintain an accurate weekly forecast with CRM hygiene and clear next steps.
• Build relationships with customer stakeholders to articulate Mixpanel's impact and value.
• Coordinate cross-functional renewal motions across internal teams to drive outcomes.
• Manage amendments and mid-term negotiations to support renewal strategy.
• Deliver thorough handover and contribute improvements to playbooks.

Skills

SaaS renewals

Account management

Negotiation skills

Forecasting

CRM hygiene

Value-based pricing

Cross-functional collaboration

Stakeholder management

Ownership mindset

AI tools usage

Tools

Salesforce

Gong

Statisfy

Job description

Mixpanel is seeking a Renewal Manager to own the commercial success of a book of business in APAC. You will lead renewal planning, stakeholder alignment, and negotiations with a focus on value delivery and long-term retention.

You’ll partner with Customer Value Architects, Account Executives, Deal Desk, Finance, Legal, Product, and Marketing to drive renewals that maximize revenue and customer outcomes across the region.