Hybrid IT Engineer - Entry-Level, Hands-On Support

APIXEL IT SUPPORT PTE. LTD.; Singapore; Hybrid; SGD 26,000 - 29,000; Full time

Benefits offered by this job

Hybrid Work From Home

Hands-on IT exposure

Mentoring & Training

Career development

Job summary

Apixel IT Support Pte Ltd is a Singapore-based IT support and managed services provider with over 20 years of experience supporting businesses across Singapore. We are seeking a hands-on IT Engineer to join our team and build a career in IT support, infrastructure and managed services.

Entry-level applicants are welcome, with Diploma/Higher Nitec holders encouraged to apply. The role offers hybrid work with onsite client visits across Singapore, providing exposure to Microsoft 365, networking,

Qualifications

• Diploma or Higher Nitec in IT, Computer Engineering, Cybersecurity or related discipline.
• Entry-level are welcome to apply.
• 1–3 years IT support/engineering experience advantageous.
• Good understanding of Windows OS and hardware.
• Basic networking concepts.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Provide remote and onsite IT support to corporate clients across Singapore.
• Travel to client sites to diagnose hardware, software, network issues.
• Troubleshoot Windows desktops, laptops, printers, peripherals.
• Install, configure and maintain computers and IT equipment.
• Support Microsoft 365 and Windows environments.
• Assist with Microsoft 365 user accounts, email access.
• Troubleshoot network connectivity and Wi‑Fi issues.
• Assist with firewalls, switches and wireless AP installations.
• Assist with servers, NAS and IT infrastructure maintenance.
• Perform preventive maintenance and IT health checks.
• Assist with endpoint security, MFA and software updates.
• Support IT infrastructure deployment, migration and projects.
• Monitor and respond to IT monitoring and security alerts.
• Document issues and solutions; maintain records.
• Collaborate with senior engineers and vendors.
• Provide professional, courteous client support.
• Participate in after-hours or weekend project work when required.

Skills

Microsoft 365

Windows OS

Networking

TCP/IP

DHCP

DNS

VLAN

Wi‑Fi

Firewalls

Switches

Access Points

Servers

NAS

Virtualisation

EDR

MFA

Entra ID

Education

Diploma or Higher Nitec in Information Technology, Computer Engineering, Cybersecurity or a related discipline

Tools

Microsoft Entra ID

Windows Server

Job description

Apixel IT Support Pte Ltd is a Singapore-based IT support and managed services provider with over 20 years of experience supporting businesses across Singapore. We are seeking a hands-on IT Engineer to join our team and build a career in IT support, infrastructure and managed services.

Entry-level applicants are welcome, with Diploma/Higher Nitec holders encouraged to apply. The role offers hybrid work with onsite client visits across Singapore, providing exposure to Microsoft 365, networking,