Senior IT Infrastructure Lead - Hybrid Cloud & Security

innergy consulting pte. ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

innergy consulting pte. ltd. in Singapore is looking for an experienced Senior IT Infrastructure Support Engineer to join the regional IT infrastructure team supporting a global logistics client.

This hands‑on role covers end‑user support, Microsoft infrastructure, cloud, networking, security and IT operations. You will act as a senior escalation point, assist the service desk and guide junior engineers, including standby and after‑hours support.

Qualifications

• Diploma or Bachelor's in IT/CS/Computing or related discipline.
• Minimum 5 years of IT experience with hands‑on IT infrastructure and technical support.
• Strong knowledge of Microsoft 365, Windows Server, Azure and networking.
• Hands‑on experience across desktop/server/cloud/SaaS environments; familiar with patching, backup/recovery and security.
• Experience with IT service management platforms such as ServiceNow or Freshservice; good incident/SLA handling.
• Awareness of cybersecurity, vulnerability management, VAPT or IT audit activities advantageous.
• Experience mentoring or supervising junior IT staff; willing to participate in standby and after‑hours support.

Responsibilities

• Provide hands‑on onsite and remote support for laptops, mobile devices, business applications, printers and other IT equipment.
• Administer and troubleshoot Microsoft 365, Windows Server, Azure and Microsoft SQL environments.
• Perform system administration and troubleshooting in a hybrid cloud infrastructure.
• Monitor performance, identify bottlenecks and implement improvements.
• Carry out patching, system updates and security hardening to maintain availability and security.
• Manage network connectivity and infrastructure‑related issues.

Skills

Microsoft 365

Windows Server

Azure

Networking

Security

ITIL

Education

Diploma or Bachelor's Degree in IT/CS/Computing or related

Tools

ServiceNow

Freshservice

Job description

innergy consulting pte. ltd. in Singapore is looking for an experienced Senior IT Infrastructure Support Engineer to join the regional IT infrastructure team supporting a global logistics client.

This hands‑on role covers end‑user support, Microsoft infrastructure, cloud, networking, security and IT operations. You will act as a senior escalation point, assist the service desk and guide junior engineers, including standby and after‑hours support.