Human Resource Manager

FLOURISH OC I PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Hotel Stripes Singapore Chinatown, Autograph Collection, is seeking a Human Resources professional to support daily HR operations in a hospitality environment in Singapore. The role focuses on recruitment, total compensation, and training and development to meet employee needs and drive business success.

Responsibilities include collaborating with property managers on selection procedures, coordinating with external sources, attending job fairs, and ensuring compliance with applicable laws and

Qualifications

• Highschool diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

Responsibilities

• Assists in managing recruitment and hiring with appropriate skills.
• Establishes contact with external recruitment sources.
• Attends job fairs and documents outreach efforts.
• Networks with local organizations to source candidates.
• Oversees/monitors candidate identification and selection processes.
• Provides subject matter expertise to property managers regarding selection procedures.

Skills

Recruitment support

Employee relations

Training coordination

Compliance knowledge

Education

High school diploma or GED

2-year degree in HR/Business Administration

Job description

HOTEL DESCRIPTION

Hotel Stripes Singapore Chinatown, Autograph Collection is a lifestyle hotel located in the heart of Singapore's Chinatown district. The hotel features 304 guestrooms and suites, complemented by a rooftop swimming pool, fitness centre, all-day dining restaurant, bar/lounge, and meeting facilities. The hotel offers a distinctive blend of contemporary hospitality and the rich heritage of its surrounding neighbourhood.

JOB SUMMARY

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience

Highschool diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR

2-yeardegree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process

• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
• Establishes and maintains contact with external recruitment sources.
• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
• Oversees/monitors candidate identification and selection process.
• Provides subject matter expertise to property managers regarding selection procedures.
• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
• Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits

• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
• Prepares, audits and distributes unemployment claim activity reports to property management.
• Attends unemployment hearings and ensures property is properly represented.
• Ensures that department has the available resources on hand to administer employee.

Managing Employee Development

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
• Ensures attendance by all new hires and participation of the leadership team in training programs
• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Maintaining Employee Relations

• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
• Partners with Loss Prevention to conduct employee accident investigations, as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
• Communicates property rules and regulations via the employee handbook.
• Ensur