HR Site Admin & Operations Assistant

Citadel Search; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

Citadel Search is seeking an Operations/Admin Assistant to oversee day-to-day operations and upkeep of worker dormitories and expatriate housing in Singapore. This role ensures living spaces meet regulatory standards, stay safe, clean, and well-organized.

You will handle payroll-related tasks, site administration, dormitory management, lease coordination, and liaison with landlords or agents to resolve tenancy matters, while maintaining accurate records for compliance with MOM, NEA, and SCDF.

Qualifications

• GCE O’ Level, NITEC, or Diploma in real estate or related discipline.
• 2 to 4 years of relevant experience in accommodation supervision or site administration on construction projects.
• Strong understanding of tenancy and housing regulations.
• Experience handling payroll processes and documentation.

Responsibilities

• HR Site Administration: payroll, record management, and site administrative tasks.
• Accommodation Management: manage dorm housing, room assignments, tenancy matters, and liaison with landlords or agents to resolve issues.

Skills

Payroll management

Record keeping

Site administration

Stakeholder liaison

Education

Diploma in real estate/building facilities

Tools

Microsoft Office

Job description

We are looking for an Operations/Admin Assistant to take charge of the day-to-day operations and upkeep of both worker dormitories and rented accommodations for expatriates. This position involves ensuring that all living spaces meet regulatory standards, remain safe and clean, and that housing arrangements are well-organized and efficiently managed.

Job Responsibilities:

• HR Site Administration (70%)
  • Oversee payroll processes, including O/T and allowances calculations
  • Handle worker relations and record management
  • Handle site administrative tasks such as facility breakdowns, insurance claims, and incident reporting.
  • Manage onboarding arrangements and desk assignment for Site Management Team
• Accommodation Management (30%)
  • Responsible for managing dormitory housing and coordinating condominium accommodations for expatriates.
  • Oversee room assignments, resident check-ins and check-outs, and dorm occupancy levels.
  • Inspect on-site dormitory regularly to ensure adherence to property guidelines and MOM, NEA, and SCDF compliance requirements.
  • Handle all worker dormitory issues, wellbeing and emergency situations.
  • Manage rental agreements for company-leased condos, including handling lease extensions, terminations, and utility account setup.
  • Maintain a current register of all condo occupants and scout for new rental properties when needed.
  • Serve as liaison between the company and landlords or agents to resolve tenancy matters including air-conditioning, plumbing, and electrical works with third party contractors.
  • Provide new expatriate tenants with briefings on property guidelines and rules upon move-in.

Job Requirements:

• GCE ‘O’ Level, NITEC, or Diploma in real estate, building facilities, or a related discipline.
• 2 to 4 years of relevant experience in accommodation supervision (dormitories or residential management) or worked in site administration at construction projects.
• Good understanding of local regulations related to tenancy and housing compliance.
• Effective in managing residents from various cultural backgrounds, including foreign workers and expats.
• Competent in Microsoft Office tools, especially for documentation and reporting purposes.