HR Senior Executive/Executive, People Experience (1 year contract)

SMRT Corporation, Ltd.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

SMRT Corporation Ltd is seeking an HR Senior/Executive, People Experience on a 1-year contract to deliver end-to-end HR operations across the employee lifecycle in Singapore. You will manage onboarding, Day 1 briefings, Work Permit/Pass administration and employee records with a focus on accuracy and compliance.

You will engage with stakeholders, support process improvements, and ensure timely completion of HR tasks while maintaining data integrity and confidentiality.

Qualifications

• Degree in Human Resource Management, Business Administration or a related discipline.
• Preferably at least 2 years of experience in HR Operations, Shared Services or HR Administration.

Responsibilities

• Provide end-to-end HR operational support across the employee lifecycle.
• Manage onboarding and Day 1 activities; coordinate new hires with HR processes and policies.
• Administer Work Permit/Pass applications, renewals, transfers, and cancellations; ensure regulatory compliance.
• Maintain employee documentation and HR data; ensure accuracy and confidentiality.
• Handle employee lifecycle transactions: transfers, contract changes and offboarding.
• Coordinate with stakeholders to resolve HR-related issues quickly.
• Ensure data integrity and compliance with HR policies and statutory requirements.

Skills

Onboarding

Lifecycle management

HRIS

Work Permit/Employment Pass

Communication

Education

Degree in Human Resource Management

Tools

SuccessFactors

Microsoft Office

Job description

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HR Senior Executive/Executive, People Experience (1 year contract)

Job Purpose

As the HR Senior/Executive, People Experience, you are required to provide end-to-end HR operational support across the employee lifecycle, including onboarding, work pass administration, HR system transactions and employee records management. The role ensures timely, accurate and compliant execution of HR processes, delivers a positive employee onboarding experience, and supports continuous improvement initiatives to enhance service delivery and operational efficiency.

Responsibilities

• Manage and execute pre-onboarding and Day 1 onboarding activities, serving as a key point of contact for stakeholders and ensuring all requirements are completed accurately and on time.
• Deliver and facilitate Day 1 onboarding briefings for new hires, providing guidance on HR processes, company policies and available employee support channels.
• Manage and administer Work Permit/Pass applications, renewals, transfers and cancellations, overseeing the end-to-end process to ensure regulatory compliance, timely processing and effective stakeholder coordination.
• Maintain employee documentation, personnel records and HR data, ensuring accuracy, completeness and confidentiality.
• Manage employee lifecycle transactions, including transfers, contract extensions, employment changes and offboarding activities.
• Liaise with internal and external stakeholders to coordinate HR operational matters and resolve employee-related issues in a timely manner.
• Monitor and follow up on outstanding cases to ensure timely completion and adherence to service standards.
• Ensure and maintain data integrity and compliance with established HR policies, procedures and statutory requirements.
• Take ownership of assigned operational activities and support the implementation of process improvements, system enhancements and HR projects.
• Prepare HR reports, correspondences and administrative documentation as required.
• Perform other HR operational duties and ad hoc assignments as assigned.
• Support and contribute to process improvements, system enhancements and HR projects.
• Perform other HR operational duties and ad hoc assignments as required.

Qualifications & Work Experience

• Degree in Human Resource Management, Business Administration or a related discipline.
• Preferably at least 2 years of experience in HR Operations, Shared Services or HR Administration.

Skills

Technical skills include:

• Experience in onboarding, employee lifecycle management and HR system transactions.
• Hands-on experience in Work Permit/Employment Pass administration and compliance matters will be an advantage.
• Familiarity with HRIS systems (e.g. SuccessFactors) and Microsoft Office applications.

Generic skills include:

• Strong attention to detail with the ability to handle confidential information accurately.
• Good interpersonal and communication skills, with the ability to liaise effectively with employees and stakeholders.
• Able to manage multiple tasks, prioritise workload and meet timelines in a fast-paced environment.
• Proactive, customer-oriented and service-focused mindset, with the ability to take ownership and lead assigned operational initiatives.

We regret that only shortlisted candidates will be notified.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, theEast-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People. Enhancing Lifestyles

Core Values
Respect, Integrity, Safety & Service, Excellence