HR Operations & Service Delivery Lead

ManpowerGroup; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Training offered

Job summary

ManpowerGroup Singapore is seeking an HR Services Delivery Executive to support client accounts and deployed associates. This behind-the-scenes role centers on administration, service, coordination and ensuring details are handled accurately throughout an associate’s journey.

The role involves coordinating onboarding, managing employment administration, and handling offboarding with careful documentation. It emphasizes a service-oriented approach and discretion in handling confidential

Qualifications

• Bachelor’s Degree in any discipline

Responsibilities

• Coordinate onboarding for new associates, including collecting required information and arranging their first day
• Manage ongoing employment administration such as leave and benefits
• Coordinate offboarding and ensure documentation and processes are completed accurately
• Serve as a key point of contact for clients, associates and internal stakeholders
• Respond to enquiries clearly and with a service mindset
• Explain policies in an easy-to-understand way
• Maintain accurate associate information and documentation
• Track process changes and keep procedures updated
• Handle confidential information with discretion

Job description

ManpowerGroup Singapore is seeking an HR Services Delivery Executive to support client accounts and deployed associates. This behind-the-scenes role centers on administration, service, coordination and ensuring details are handled accurately throughout an associate’s journey.

The role involves coordinating onboarding, managing employment administration, and handling offboarding with careful documentation. It emphasizes a service-oriented approach and discretion in handling confidential