HR & Learning Ops Lead - Onboarding, Automation & Growth

National University of Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

National University of Singapore (NUS) is seeking a detail-oriented Senior Executive to support HR Administration and Learning & Development within the Office of Student Affairs. The role covers hiring, onboarding, offboarding, and developing competency frameworks while driving automation-enabled process improvements.

You will oversee onboarding programmes, manage HR metrics, and maintain SOPs to ensure consistency across the Administrative Services unit.

Qualifications

• Bachelor’s degree required.
• At least 2 years HR experience, preferably in recruitment or L&D.
• Familiarity with competency frameworks and learning needs analysis.
• Awareness of AI tools and automation is advantageous.
• Strong interpersonal and communication skills with diverse stakeholders.
• Strong organisational skills and ability to manage multiple priorities.

Responsibilities

• Provide HR administration across the employee lifecycle: recruitment coordination, onboarding and offboarding.
• Oversee onboarding programme for new hires to ensure a consistent experience.
• Develop and maintain competency frameworks for role clarity and staff development.
• Manage HR metrics and reports to support decision making.
• Coordinate and administer learning programmes; track training completion and effectiveness.
• Review HR and admin workflows; drive improvements with automation or AI tools.

Skills

HR experience

Stakeholder engagement

Learning & Development

Process improvement

AI tools awareness

Automation familiarity

Communication skills

Organisational skills

Attention to detail

Education

Bachelor’s degree

Job description

National University of Singapore (NUS) is seeking a detail-oriented Senior Executive to support HR Administration and Learning & Development within the Office of Student Affairs. The role covers hiring, onboarding, offboarding, and developing competency frameworks while driving automation-enabled process improvements.

You will oversee onboarding programmes, manage HR metrics, and maintain SOPs to ensure consistency across the Administrative Services unit.