Hr Executive – Retail

Elitez Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Elitez Pte Ltd in Singapore is seeking an HR Generalist to partner with Retail Operations and Store Managers on manpower and employee matters, providing practical HR guidance on recruitment, performance, attendance and employee relations.

You will conduct regular store visits, monitor turnover and vacancies, support engagement initiatives, manage end-to-end recruitment, onboarding, performance reviews and HR documentation while ensuring adherence to company policies and local employment laws.

Qualifications

• Diploma or degree in Human Resources, Business Administration or related discipline.
• 3–5 years HR experience, preferably in manpower-intensive industries.
• Strong recruitment and HR business partnering experience.
• Excellent communication and stakeholder management.

Responsibilities

• Partner with Retail Ops and Store Managers on manpower and employee matters.
• Provide practical HR advice on recruitment, performance, attendance, retention and ER.
• Conduct regular store visits and engage with frontline employees.
• Monitor turnover, absenteeism and vacancies.
• Support employee engagement and performance initiatives.
• Prepare HR documentation and maintain accurate records.

Skills

Communication

Interpersonal Skills

HRBP

Recruitment

High-volume Hiring

Education

Diploma/Degree in HR or related

Job description

Key Responsibilities

• Partner with Retail Operations and Store Managers on manpower and employee matters.
• Provide practical HR advice on recruitment, performance, attendance, retention and employee relations.
• Conduct regular store visits and engage with frontline employees.
• Monitor manpower trends, turnover, absenteeism and vacancies.
• Support employee engagement and performance initiatives.

Recruitment & Manpower Planning

• Manage end-to-end recruitment for retail positions, from frontline staff to supervisors and store management.
• Plan manpower requirements with business managers to ensure adequate staffing.
• Source candidates through job portals, referrals, agencies, walk-ins, career fairs and other channels.
• Conduct candidate screening and interviews and coordinate the selection process.
• Manage offers, pre-employment checks and onboarding.
• Build a strong candidate pipeline for high-volume and recurring vacancies.

Employee Relations & Retention

• Handle employee queries, grievances and workplace concerns professionally.
• Support managers with performance, attendance, misconduct and disciplinary matters.
• Conduct exit interviews and analyse turnover trends.
• Support employee welfare, recognition and engagement initiatives.

Performance & Talent Management

• Support performance and salary review processes.
• Identify high-potential employees and support development and succession planning.
• Assist managers with performance improvement and coaching.
• Identify training needs and coordinate relevant programmes.

HR Operations & Compliance

• Prepare HR documentation including offer letters, confirmations, transfers and promotions.
• Maintain accurate employee records and HR systems.
• Coordinate with Payroll and HR teams on employee movements, attendance and allowances.
• Ensure HR practices comply with company policies and applicable employment legislation.
• Support HR reporting, manpower budgeting and other HR projects.

Requirements

• Diploma or Degree in Human Resources, Business Administration or related disciplines.
• 3–5 years of HR experience, preferably within Retail, F&B, Hospitality, FMCG or other manpower-intensive industries.
• Strong hands-on experience in recruitment and HR business partnering.
• Experience managing high-volume frontline recruitment is highly preferred.
• Good understanding of employee relations and general employment practices.
• Strong communication and interpersonal skills.
• Confident in engaging employees and managers at different levels.
• Proactive, resourceful and able to work independently in a fast-paced environment.
• Willing to conduct regular store visits and work closely with frontline operations.
• Retail HR experience is strongly preferred.

Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004