HR Business Operation - Interface Ops

KRIS INFOTECH PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

KRIS INFOTECH PTE. LTD. seeks a skilled specialist to manage daily system integrations between the OSIT/WOG platforms and the e-HR system. You will oversee five interface tracks, collaborate with SMEs, middleware, and external partners to ensure end-to-end operability, and support data-driven decisions.

You will monitor batch jobs, resolve errors, assist with CRs, and perform data profiling using SAP/SQL and Office tools. Strong coordination with data owners is essential for timely resolutions.

Responsibilities

• Manage daily system integrations between OSIT/WOG and e-HR.
• Coordinate five interface tracks with SMEs, middleware, and external partners.
• Handle incoming/outgoing interfaces including external projects and portals.
• Provide daily operations support: batch monitoring and error resolution.
• Input for CRs during requirements gathering and UAT.
• Profile and analyze data for issues using SAP/SQL and Office tools.
• Coordinate meetings, prepare reports, and generate presentations for management.

Skills

Data analysis

System integration

Stakeholder coordination

Tools

SAP

SQL

Microsoft Office

Job description

Job Description:

• The Supplier shall manage all daily system integrations between OSIT/WOG systems and e-HR and ensure data integrations are successful.
• The interfaces are categorised into five interface tracks as follows. These five interface track activities run concurrently on daily basis and each track needs to work with multiple parties including Subject Matter Expert, middleware, the interfacing counter-part and other suppliers, to ensure end-to-end operability of the interfaces.
• The Supplier shall manage all incoming and outgoing system interfaces from OSIT/WOG systems. This includes external interfaces, external projects, eServices, and applications from Authority on Internet portals and Commercial Cloud.
• The Supplier shall provide daily operations support in terms of batch job monitoring and error resolution.
• The Supplier shall provide inputs for the development and deployment of CRs related to interfaces, such as during requirements gathering and UAT.
• The Supplier shall profile and analyse data for issues and discrepancies using software tools (such as Microsoft office tools, SAP programs/queries or SQL provided by Authority) when required.
• The Supplier shall provide analysis and consultation services to OSIT/WOG systems to address operational issues and advise on resolutions to data-related issues.
• The Supplier shall coordinate with the data owner, for HR data where man-in-the-loop decision is required.
• The Supplier shall monitor error logs and ensure timely resolution of interface errors.
• The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings. The Supplier shall generate reports to management, various forums and prepare slides for presentations during meetings when required.
• The Supplier shall maintain project resource assignments, track status and initiate appropriate actions in response to deviations from plan to keep the project on-track.
• The Supplier shall perform data uploads for manual data transfers where required by Authority.
• The Supplier shall review, propose and update changes to the documentation where necessary.
• Examples of documentation are: SOPs. Approval documents from Authority such as uploading and downloading of files. Data Catalogue.