Application Support Analyst - HR Systems

AVENSYS CONSULTING PTE. LTD.; Singapore; On-site; SGD 78,000 - 100,000; Part time

Job summary

Avensys Consulting Pte. Ltd. seeks an HR Systems Interface Operations Analyst for a 12-month contract based in Singapore. The role involves managing multiple HR data interfaces from OSIT/WOG systems, monitoring batch jobs, and supporting CR development, with data profiling and analysis to resolve issues.

You will coordinate with data owners and stakeholders, prepare management reports, and maintain relevant documentation to ensure smooth HR data interfaces and operations.

Responsibilities

• The interfaces are categorised into five interface tracks; tracks run daily with SME, middleware, interfacing counter-parts and other suppliers to ensure end-to-end operability.

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a HR Systems Interface Operations Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction, and enjoy a healthy work-life balance. More details are below.

JOB TYPE

12 Months Contract

ROLES AND RESPONSIBILITIES

• a. The interfaces are categorised into five interface tracks as follows. These five interface track activities run concurrently on daily basis and each track needs to work with multiple parties including Subject Matter Expert, middleware, the interfacing counter‑part and other suppliers, to ensure end‑to‑end operability of the interfaces.
• b. The Supplier shall manage all incoming and outgoing system interfaces from OSIT/WOG systems. This includes external interfaces, external projects, eServices, and applications from Authority on Internet portals and Commercial Cloud.
• c. The Supplier shall provide daily operations support in terms of batch job monitoring and error resolution.
• d. The Supplier shall provide inputs for the development and deployment of CRs related to interfaces, such as during requirements gathering and UAT.
• e. The Supplier shall profile and analyse data for issues and discrepancies using software tools (such as Microsoft office tools, SAP programs/queries or SQL provided by Authority) when required.
• f. The Supplier shall provide analysis and consultation services to OSIT/WOG systems to address operational issues and advise on resolutions to data‑related issues.
• g. The Supplier shall coordinate with the data owner, for HR data where man‑in‑the‑loop decision is required.
• h. The Supplier shall monitor error logs and ensure timely resolution of interface errors.
• i. The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings. The Supplier shall generate reports to management, various forums and prepare slides for presentations during meetings when required.
• j. The Supplier shall maintain project resource assignments, track status and initiate appropriate actions in response to deviations from plan to keep the project on‑track.
• k. The Supplier shall perform data uploads for manual data transfers where required by Authority.
• l. The Supplier shall review, propose and update changes to the documentation where necessary.
• Examples of documentation are:
  • i. SOPs
  • ii. Approval documents from Authority such as uploading and downloading of files
  • iii. Data Catalogue

WHAT'S ON OFFER

• You will be remunerated with an excellent salary and be entitled to attractive company benefits.
• Additionally, you will have the opportunity to work in a fun and collaborative environment with excellent career growth prospects.

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