HR & Admin, Manager / Senior Manager

straco leisure pte. ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Straco Leisure Pte. Ltd. in Singapore seeks a strategic HR leader to manage the full HR function, partnering with management to build a sustainable, productive workforce and drive digitalisation.

The role covers workforce planning, talent acquisition, job redesign, learning and development, compensation, and DEI, with emphasis on data analytics and leveraging government grants to transform operations.

Qualifications

• Bachelor's degree in HRM or related discipline; IHRP certification is advantageous.
• Minimum 5 years of hands-on HR generalist experience, with at least 2 years in a supervisory role.
• Strong knowledge of Singapore employment laws and tripartite guidelines.
• Experience in HR systems implementation, job redesign or government grants is an advantage; Timesoft knowledge preferred.
• Analytical with MS Office (Excel) and comfortable with HR technology.
• Excellent communication and stakeholder management; able to organise staff activities.

Responsibilities

• Lead HR Strategy & Business Partnering to support business plans and provide guidance to Heads of Department.
• Oversee Workforce Planning & Talent Acquisition, manage full-time/part-time/seasonal staffing and interviews.
• Drive Job Redesign & Digitalisation, implement HRIS/e-recruitment/rostering and analytics dashboards.
• Lead Learning & Development through training plans and provider partnerships.
• Oversee Compensation, Benefits & Performance, ensure payroll accuracy and alignment with market.
• Manage Employee Relations, compliance with policies, DEI initiatives and staff welfare.
• Oversee HR administration and lead the HR team on various projects.

Skills

HR generalist experience

Supervisory/lead experience

Industry: attractions/hospitality

Singapore employment law

HRIS implementation

Job redesign

Timesoft knowledge

MS Excel

HR technology

Communication

Stakeholder management

Staff activities planning

Education

Degree in HRM or related

IHRP certification advantageous

Job description

OVERALL JOB PURPOSE

Lead the full spectrum of Human Resource functions and serve as a strategic partner to management in building a sustainable, productive and future-ready workforce.

In a frontline-intensive attractions environment, the role will address manpower shortages through innovative sourcing and job redesign, and drive HR digitalisation and people analytics.

KEY DUTIES & RESPONSIBILITIES

HR Strategy & Business Partnering

• Partner management to develop and execute people strategies that support business plans, and advise Heads of Department on organisation design, manpower and people issues..

Workforce Planning & Talent Acquisition

• Lead manpower planning and budgeting, balancing full-time, part-time and seasonal staff against peak and off-peak needs.
• Address frontline manpower shortages through creative sourcing (e.g. mature workers, returners, students, mid-career switchers), employer branding and recruitment agencies; conduct interviews and selection.
• Ensure work passes for foreign staff comply with MOM and immigration requirements.

Job Redesign & Digitalisation

• Champion job redesign, e.g. multi-skilling, cross-deployment, flexible work arrangements and career pathways, to make frontline roles more attractive and productive.
• Drive HR digitalisation (HRIS, payroll, e-recruitment, rostering, e-learning, employee self-service) and optimise existing systems such as Timesoft.
• Establish HR dashboards and analytics (headcount, turnover, manpower cost, hiring) to support data-driven decisions.
• Tap government schemes and grants (e.g. WSG, SkillsFuture, Enterprise Singapore) to support transformation.

Learning & Development

• Implement the company training plan with focus on service excellence, safety, digital and leadership capabilities; work with training providers and conduct in-house training.

Compensation, Benefits & Performance

• Benchmark compensation and benefits against the market and recommend improvements to attract and retain talent; ensure adequate insurance coverage.
• Supervise the full-time and part-time payroll process, ensuring accuracy, timeliness and statutory compliance (e.g. CPF, IRAS); act as backup for payroll processing.
• Drive the performance management cycle and succession planning for key roles.

Employee Relations, Compliance & Operations

• Advise line managers on performance, disciplinary and grievance matters; drive staff engagement, welfare and diversity, equity and inclusion (DEI) initiatives.
• Keep HR policies and the Staff Handbook current and compliant with employment legislation, tripartite guidelines and PDPA.
• Oversee HR administration and lead the HR team; handle other projects as assigned.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Degree in Human Resource Management or related discipline; IHRP certification is an advantage.
• Minimum 5 years of hands-on HR generalist experience, including 2 years in a supervisory or lead role; experience in attractions, hospitality, tourism, F&B or retail preferred.
• Sound knowledge of Singapore employment laws and tripartite guidelines.
• Experience in HR systems implementation, job redesign or government grants is an advantage; Timesoft knowledge preferred.
• Analytical, proficient in MS Office (especially Excel) and comfortable with HR technology.
• Strong communication and stakeholder management skills; keen interest in organising staff activities.
• Candidates with less experience may be considered for the Assistant Manager position.

Important Notes

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

IMPORTANT:

We do not collect any of the following:

1. NRIC/FIN or any national identifiers
2. Photo
3. Date of birth
4. Age
5. Spouse/Family Information

Please do NOT include these in your CV/Resume and we reserve the right to reject any application that contains the above.