Senior HR Executive

Crestar Education Group Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Crestar Education Group Pte. Ltd. is seeking an experienced HR Business Partner to align people strategies with business priorities in Singapore.

You will collaborate with managers, manage the employee lifecycle, and drive effective HR solutions across functions. The role focuses on employee relations, performance management, compliance, compensation coordination, and HR reporting. You will influence talent development, policy deployment, and workplace culture while upholding governance and data

Qualifications

• Diploma or degree in Human Resource Management, Business Administration or related discipline, with at least 3 years of relevant HR generalist experience.
• IHRP certification a plus.
• Practical knowledge of Singapore employment requirements and HR practices.
• Experience in handling HR matters across overseas markets, particularly Southeast Asia.
• Strong communication, stakeholder management and problem-solving skills.
• Sound judgement, discretion and high attention to detail; proficiency in HR systems and Excel.

Responsibilities

• Serve as the first point of contact for managers and employees on HR matters and escalate complex cases as needed.
• Work with business leaders to understand priorities and recommend practical actions.
• Manage onboarding, contracts, performance management and offboarding.
• Build effective relationships, resolve workplace concerns, and support grievance handling and investigations.
• Coordinate goal setting, probation and annual reviews; assist with development plans.
• Explain and implement HR policies; maintain records and support audits and reporting.

Skills

Communication skills

Stakeholder management

Problem solving

Attention to detail

HR systems

Excel proficiency

Education

Diploma or degree in HRM / Business Admin

Tools

HRIS systems

Payroll systems

Job description

Key Responsibilities

1. HR Business Partnering

• Serve as the first point of contact for managers and employees on HR matters, providing timely advice within delegated authority and escalating complex or sensitive cases to the HR Manager.

• Work closely with business leaders to understand operational priorities and people challenge; recommend practical actions and follow through on agreed plans.

• Manage the employee lifecycle including onboarding, contracts, performance management, and offboarding.

2. Employee Relations and Engagement

• Build effective working relationships with employees and managers, address HR queries and support the timely resolution of workplace concerns.

• Support grievance handling, disciplinary processes and investigations through fact gathering, documentation and follow-up, maintaining confidentiality and procedural fairness.

• Coordinate engagement initiatives and feedback exercises; analyse findings with managers and track actions to improve employee experience and retention.

• Assist in employee engagement programs, welfare activities, and company events.

3. Performance Management and Talent Development

• Coordinate goal setting, probation and annual performance reviews for assigned portfolios, ensuring timely completion and clear supporting documentation.

• Support managers on performance discussions and support performance improvement plans, moderation preparation and follow-up on development commitments.

• Work with managers and the training team to identify learning needs, coordinate relevant programmes and monitor development progress.

4. HR Policies and Compliance

• Explain and implement HR policies consistently, and support reviews of the Employee Handbook, HR procedures and employment documentation.

• Keep abreast of relevant employment and sector requirements, flag compliance gaps and coordinate corrective action with the HR Manager and relevant teams.

• Maintain accurate, confidential employee records and support audits, statutory reporting and applicable grant and KPI submissions for assigned portfolios.

5. Compensation and HR Operations Coordination

• Work with the Compensation and Benefits team on salary benchmarking, annual salary and bonus reviews, and employee communication for assigned portfolios.

• Validate and submit approved employee movements and relevant payroll inputs to the payroll team within agreed timelines, and coordinate resolution of discrepancies.

• Coordinate employee benefits and welfare matters with relevant HR teams and support consistent application of approved terms and policies.

6. HR Reporting and Process Improvement

• Prepare accurate headcount, turnover and other HR reports; highlight trends and recommend actions to address people issues.

• Review and Improve HR workflows, data quality and service delivery through HR systems and appropriate digital tools.

• Support organisational changes, Group HR projects, and undertake other HR duties assigned by the supervisor.

Job Requirements

• Diploma or degree in Human Resource Management, Business Administration or a related discipline, with at least 3 years of relevant HR generalist experience; experience supporting business units independently is preferred.

• IHRP certification a plus.

• Practical knowledge of Singapore employment requirements and HR practices, with experience in recruitment, employee relations and performance management.

• Experience in handling HR matters across overseas markets, particularly in Southeast Asia, would be an advantage.

• Strong communication, stakeholder management and problem-solving skills, with the ability to provide balanced advice and manage competing priorities.

• Sound judgement, discretion and high attention to detail and accuracy; proficiency in HR systems and Excel. Experience in education or preschool operations is an advantage.