Housekeeping Supervisor (Guestrooms)

SENTOSA BEACH RESORT PTE LTD; Singapore; On-site; SGD 33,000 - 51,000; Full time

Benefits offered by this job

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Special employee discount within Shang

Duty Meals and shuttle bus provided

Job summary

Shangri-La Rasa Sentosa, Singapore is seeking a Housekeeping Supervisor to lead daily guestrooms operations in a luxury resort, ensuring exemplary cleanliness and guest satisfaction.

You will supervise the team, coordinate maintenance reporting, engage with international guests, and uphold high hygiene standards across rooms and public areas, with a 5-day work week and development opportunities.

Qualifications

• Experience in guestrooms cleaning and supervision within a hotel or resort environment.
• Strong guest communication and engagement skills, with experience interacting with international and domestic travelers.
• Knowledge of housekeeping operations specific to hotel or resort settings.

Responsibilities

• Oversee daily guestrooms housekeeping operations to ensure smooth and efficient workflow.
• Support the Assistant Housekeeper in maintaining high standards of room cleanliness and hygiene.
• Supervise and evaluate team performance to uphold quality assurance standards consistently.
• Identify and report maintenance issues promptly and coordinate timely resolution per established protocols.
• Engage professionally with guests to assist and enhance their experience when required.
• Apply detailed knowledge of hotel/resort guestrooms operations to optimize housekeeping processes.

Skills

Guestroom cleaning

Team supervision

Guest communication

Job description

Shangri-La Rasa Sentosa, Singapore

We are looking for a Housekeeping Supervisor to join our team!

Job Summary

As a Housekeeping Supervisor, you will leaddaily guestrooms operations, ensuring cleanliness standards, supervising teamperformance, resolving maintenance issues, and delivering professional guestservice in a luxury resort environment.

As a Housekeeping Supervisor, we rely on you to:

• Oversee daily guestrooms housekeeping operations to ensure smooth and efficient workflow
• Support the Assistant Housekeeper in maintaining high standards of room cleanliness and hygiene
• Supervise and evaluate team performance to uphold quality assurance standards consistently
• Identify and report maintenance issues promptly and coordinate timely resolution per established protocols
• Engage professionally with guests to assist and enhance their experience when required
• Apply detailed knowledge of hotel/resort guestrooms operations to optimize housekeeping processes

We are looking for someone who:

• Experience in guestrooms cleaning and supervision within a hotel or resort environment
• Strong guest communication and engagement skills, with experience interacting with international and domestic travelers
• Knowledge of housekeeping operations specific to hotel or resort settings

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for?