Food & Beverage Supervisor

SENTOSA BEACH RESORT PTE LTD; Singapore; On-site; SGD 42,000 - 60,000; Full time

Benefits offered by this job

5-day work week

Career development

Medical insurance

Employee discounts

Duty meals

Shuttle service

Job summary

Shangri-La Rasa Sentosa in Singapore seeks a Food & Beverage Supervisor to lead and develop a high-quality service team in an outdoor resort setting. You will engage guests, supervise staff, and help manage daily operations, including forecasting, scheduling, and profitability evaluation.

Applicants should bring hospitality experience in a hotel/resort, strong beverage knowledge, and a willingness to work shifts. The role offers a 5-day work week with development opportunities and staff benefits.

Qualifications

• Enjoys delivering high quality guest service with a welcoming manner.
• Has experience working in a hotel/resort environment delivering F&B services.
• Experience in managing an outlet in an outdoor environment.
• Experience in leading a team of service crews.
• Knowledgeable in beverages knowledge; bartendering added advantages.
• Involvement in F&B marketing and promotions.
• Willing to work shifts.

Responsibilities

• Interact and engage with guests and maintain high quality service standards.
• Supervise, lead and train team members.
• Handle guest complaints effectively and professionally.
• Continuously seek to increase guest satisfaction.
• Support daily operations with managers, assist with forecasting, scheduling, and profitability evaluation.
• Take responsibility for the outlet's overall look and atmosphere in collaboration with managers.
• Maintain Food Hygiene and Safety Standards with audit protocols.

Skills

Guest service

Team leadership

Beverage knowledge

Outdoor outlet experience

Marketing & promotions

Shift flexibility

Job description

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Supervisor to join our team!

As a Food & Beverage Supervisor, we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Supervise, lead and train team members
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol.

We are looking for someone who:

• Enjoys delivering high quality guest service with a welcoming manner
• Has experience working in a hotel/resort environment in delivering Food & Beverage services.
• Has experience in managing outlet in an outdoor environment
• Experience in leading a team of service crews
• Knowledgeable in beverages knowledge such as bartendering added advantages.
• Involve in F&B marketing and promotions
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided