Hotel Operations Leader: Elevate Guest Experience & Revenue

Far East Hospitality; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Far East Hospitality is seeking an experienced Hotel Manager in Singapore to lead operations across Front Office, Housekeeping, F&B, Security and Engineering, driving guest satisfaction and financial performance.

You will develop short- and long-term strategies with the Executive Committee, manage budgets, forecast occupancy and ARR, and mentor department heads to build a high-performing team committed to service excellence. Strong leadership and communication are essential.

Qualifications

• Degree or Diploma in Hospitality Management or equivalent.
• Minimum 8-10 years of hotel operations experience with managerial responsibilities.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee Front Office, Housekeeping, F&B, Security and Engineering to ensure efficient operations.
• Collaborate with Executive Committee to develop budgets, forecasts and long-term strategies.
• Provide recommendations on process improvements and hotel strategies.
• Monitor guest trends and adapt services to meet changing expectations.
• Implement yield management to maximise ARR and occupancy.
• Coordinate with HR for manpower, recruitment and performance reviews.
• Represent Area General Manager in their absence.

Skills

Leadership

Strategic planning

Communication

Problem solving

Guest experience

Operational management

Education

Degree or Diploma in Hospitality Management

Job description

Far East Hospitality is seeking an experienced Hotel Manager in Singapore to lead operations across Front Office, Housekeeping, F&B, Security and Engineering, driving guest satisfaction and financial performance.

You will develop short- and long-term strategies with the Executive Committee, manage budgets, forecast occupancy and ARR, and mentor department heads to build a high-performing team committed to service excellence. Strong leadership and communication are essential.