Hospitality Operations Trainee: Guest Experience Leader

HF CHINATOWN PTE. LTD.; Singapore; Sur place; SGD 55 000 - 75 000; Plein temps

Résumé du poste

HF Chinatown PTE. LTD. is seeking an Outlet Manager in Singapore to oversee daily restaurant operations and lead a small team with a focus on service excellence. You will ensure smooth service, greet guests, manage reservations, and coordinate with kitchen and staff to maintain quality and efficiency.

The role requires strong leadership, excellent communication, and the ability to multitask in a fast-paced environment. Basic computer skills including POS and scheduling software are essential.

Qualifications

• Supervisory or management experience in hospitality or entertainment.
• Strong leadership and team motivation.
• Excellent communication with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including POS and scheduling software.

Responsabilités

• Manage day-to-day outlet operations.
• Provide friendly customer service.
• Handle reservations and enquiries by phone.
• Greet guests and direct to rooms.
• Record orders and input into POS.
• Maintain safe and clean environment.
• Communicate effectively with team and management.
• Perform ad-hoc duties as required.

Connaissances

Leadership

Customer service

Multitasking

POS systems

Scheduling software

Outils

POS systems

Scheduling software

Description du poste

HF Chinatown PTE. LTD. is seeking an Outlet Manager in Singapore to oversee daily restaurant operations and lead a small team with a focus on service excellence. You will ensure smooth service, greet guests, manage reservations, and coordinate with kitchen and staff to maintain quality and efficiency.

The role requires strong leadership, excellent communication, and the ability to multitask in a fast-paced environment. Basic computer skills including POS and scheduling software are essential.