Healthcare Operations Lead — Night Shift

UEMS Group; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

UEMS Group is seeking an Operations Leader to support daily activities and supervise a small team in Singapore. You will conduct roll-calls, ensure staff presentation, and cascade information to stakeholders onsite.

A key part of the role is to ensure service delivery aligns with contractual requirements and to drive timely completion of schedules. The ideal candidate has at least 2 years in operations leadership, strong MS Office skills for reporting, and excellent interpersonal abilities to

Qualifications

• At least 2 years of experience in Operations and leading a team.
• Proficiency in Microsoft Office for reports and presentations.
• Strong interpersonal skills to interact with clients onsite and internal teams.
• Self-starter with minimal supervision on the operation ground.

Responsibilities

• Assist Manager in daily operational activities.
• Conduct daily roll-call and ensure staff are attired and groomed; cascade information.
• Supervise and assess staff performance to meet contractual service delivery.
• Ensure timely completion of planned work schedules and maintain records.
• Handle feedback and complaints; update Manager as needed.
• Respond to user requests promptly and escalate when necessary.
• Assist in the preparation of monthly reports and operating budgets.
• Perform relevant duties as assigned by the Superior.

Skills

Team leadership

Operations management

Microsoft Office

Interpersonal skills

Stakeholder management

Job description

UEMS Group is seeking an Operations Leader to support daily activities and supervise a small team in Singapore. You will conduct roll-calls, ensure staff presentation, and cascade information to stakeholders onsite.

A key part of the role is to ensure service delivery aligns with contractual requirements and to drive timely completion of schedules. The ideal candidate has at least 2 years in operations leadership, strong MS Office skills for reporting, and excellent interpersonal abilities to