Healthcare IT Helpdesk - Entry Level Support

Alphaeus Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Alphaeus Pte Ltd is seeking an entry-level IT support team member to assist healthcare staff with day-to-day IT issues in Singapore. No heavy IT background is required, and strong communication with end-users is valued.

You will handle user queries, provide on-site or off-site assistance, and contribute to resolving incidents across desktop, LAN, and related services while learning and growing in a healthcare IT environment.

Qualifications

• Able to communicate well to end-users over the phone.
• Good learning attitude with an interest in IT.
• Willing to learn and develop IT support skills.

Responsibilities

• Provide on-site or off-site IT support to healthcare end-users.
• Respond to queries via calls, voicemail, email, or fax.
• Handle incident tracking and first/second level resolution for desktop, LAN, and related services.

Skills

Communication with end-users

Willingness to learn

Healthcare staff interaction

Job description

Alphaeus Pte Ltd is seeking an entry-level IT support team member to assist healthcare staff with day-to-day IT issues in Singapore. No heavy IT background is required, and strong communication with end-users is valued.

You will handle user queries, provide on-site or off-site assistance, and contribute to resolving incidents across desktop, LAN, and related services while learning and growing in a healthcare IT environment.