Receptionist - Healthcare

PERSOL; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

PERSOL Singapore is hiring for a front-office/administrative role. You will coordinate transportation for residents, handle reception duties, support admissions and discharges, and maintain invoices and records.

The role requires strong communication, a service-oriented mindset, and the ability to manage multiple tasks accurately in a busy environment.

Qualifications

• Experience in customer service or front-office roles.
• Strong interpersonal and communication abilities.
• Service-oriented and helpful demeanor.
• Ability to manage administrative tasks accurately and multi-task.

Responsibilities

• Coordinate transportation for residents to appointments.
• Perform reception duties: handle inquiries, calls, emails, and complaints.
• Support admissions, discharges, and related admin processes.
• Prepare invoices and manage payment records.
• Liaise with nursing team on follow-up matters.
• Manage visitor registration and access.
• Order supplies and maintain inventory records.
• Arrange maintenance services with vendors and contractors.
• Complete data entry, filing and documentation.
• Carry out other duties assigned by supervisor.

Skills

Customer service

Front-office

Interpersonal skills

Communication

Administrative tasks

Multi-tasking

Job description

Responsibilities

• Coordinate transportation arrangements for residents attending appointments and manage related dispatch activities.
• Perform reception duties, including handling enquiries, incoming calls, emails and complaints professionally.
• Support resident admissions, discharges and related administrative processes.
• Prepare invoices, receive payments and administer payment records.
• Liaise with the nursing team regarding resident follow-up matters.
• Manage visitor registration and access procedures.
• Order supplies and maintain accurate inventory records.
• Arrange maintenance services with vendors, contractors and suppliers.
• Complete data entry, filing and documentation.
• Carry out other duties assigned by the supervisor.

Requirements

• Education requirement: Not specified in the source job description.
• Prior experience in customer service or a front-office role.
• Strong interpersonal and communication skills, with the ability to engage professionally with residents and visitors.
• Positive, helpful and service-oriented approach.
• Ability to manage administrative tasks accurately and handle multiple responsibilities.
• Availability for full-time or permanent part-time employment.

EA License No.: 01C4394 (PERSOLSingapore PTE LTD)