Healthcare Customer Success Exec - Patient Experience & Growth

ORIENTAL REMEDIES EAST COAST PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A healthcare clinic in Singapore is looking for a customer-focused individual to manage patient flow and provide excellent service. The ideal candidate will have at least 2 years of experience in a related field, a strong sales mindset, and a passion for Traditional Chinese Medicine. This role offers a vibrant workplace culture and comprehensive benefits, including annual leave and free TCM services for employees.

Benefits

14 days annual leave

Birthday leave

FREE TCM services

50% discount for family

Great working culture

Qualifications

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
• Strong customer focus and self-motivation.

Responsibilities

• Manage patient flow efficiently, including scheduling appointments.
• Provide excellent customer service, addressing inquiries promptly.
• Contribute to strategic planning to optimize clinic revenue.

Skills

Customer service experience

Sales-oriented mindset

Strong communication skills

Multitasking abilities

Proficient in Microsoft Office

Proficient in Google Suite

Job description

A healthcare clinic in Singapore is looking for a customer-focused individual to manage patient flow and provide excellent service. The ideal candidate will have at least 2 years of experience in a related field, a strong sales mindset, and a passion for Traditional Chinese Medicine. This role offers a vibrant workplace culture and comprehensive benefits, including annual leave and free TCM services for employees.