HDB Home Ownership & Eligibility Specialist

Singapore Public Service; Singapore; On-site; SGD 55,000 - 75,000; Full time

Benefits offered by this job

1+1 year contract

Job summary

Singapore Public Service in Singapore is seeking an Estate Manager (Customer Relations) to deliver quality housing services to HDB flat applicants and residents, assessing eligibility for flat purchases, CPF housing grants, and HDB housing loans, and processing sale and resale transactions.

You will liaise with applicants, residents, solicitors and agencies, potentially supervise counter operations, and contribute to streamlined processes across the value chain, with a 1+1-year contract for

Qualifications

• Customer-service mindset with excellent interpersonal skills.
• Ability to establish rapport with people at all levels.
• Team player with a proactive approach to service.

Responsibilities

• Assess eligibility for HDB flat purchases and loans.
• Process CPF housing grants and HDB housing loans.
• Assist with sale and resale transactions of HDB flats.
• Liaise with applicants, residents, solicitors and agencies.
• Potentially supervise counter operations to ensure smooth service.

Skills

Interpersonal skills

Customer-service mindset

Team player

Communication skills

Job description

Singapore Public Service in Singapore is seeking an Estate Manager (Customer Relations) to deliver quality housing services to HDB flat applicants and residents, assessing eligibility for flat purchases, CPF housing grants, and HDB housing loans, and processing sale and resale transactions.

You will liaise with applicants, residents, solicitors and agencies, potentially supervise counter operations, and contribute to streamlined processes across the value chain, with a 1+1-year contract for