Estate Manager: Digital Systems & Customer Relations

Singapore Public Service; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore Public Service seeks an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services supporting flat purchase processes for residents of HDB flats.

There is a potential rotation into a customer relations role to handle HDB transactions, credit assessments, and financial counselling, with ongoing collaboration with applicants, residents, solicitors and relevant agencies.

Responsibilities

• Develop, administer, and review IT systems and e-services to support operational efficiency and digital initiatives.
• Plan, formulate, and implement new business IT solutions for policies and digital initiatives.
• Enhance the portal and systems to support streamlined flat purchase processes and procedures.
• May rotate to a customer relations role to handle HDB transactions, credit assessments, financial counselling, and interactions with applicants/residents, solicitors and relevant agencies.

Job description

Singapore Public Service seeks an Estate Manager (Housing Eligibility Planning) to develop and enhance IT systems and e-services supporting flat purchase processes for residents of HDB flats.

There is a potential rotation into a customer relations role to handle HDB transactions, credit assessments, and financial counselling, with ongoing collaboration with applicants, residents, solicitors and relevant agencies.