Guest Services Specialist - Rooms & Reservations

Aqueen Hotels Pte Ltd; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

Aqueen Hotels Pte Ltd invites applications for a Front Desk/Guest Services role at our Singapore properties. You will be the first point of contact for guests, delivering warm service and efficient check-in/out experiences.

Responsibilities include registering and assigning rooms, issuing keys, handling reservations, and maintaining guest accounts with accuracy. We offer a dynamic team and opportunities in a hospitality-focused environment.

Responsibilities

• Register and assign rooms for arriving guests.
• Issue room keys and transmit/receive messages.
• Maintain records of occupied rooms and guest accounts.
• Make and confirm reservations; present statements and collect payments.

Job description

Aqueen Hotels Pte Ltd invites applications for a Front Desk/Guest Services role at our Singapore properties. You will be the first point of contact for guests, delivering warm service and efficient check-in/out experiences.

Responsibilities include registering and assigning rooms, issuing keys, handling reservations, and maintaining guest accounts with accuracy. We offer a dynamic team and opportunities in a hospitality-focused environment.