Guest Relations Lead: New Restaurant Launch

RED DOOR GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 43,000; Full time

Benefits offered by this job

Group insurance

Staff meals

Employee discount

Transportation

Job summary

Stag's Head Steakhouse @ Pan Pacific Hotel in Singapore is seeking a dedicated Guest Relations Executive/Manager to join the opening team. You’ll greet guests, guide seating, and handle calls and emails to set the tone from day one.

You’ll master reservations, manage bookings, coordinate with Service and Kitchen staff on special requests, and help build a welcoming atmosphere that defines the brand. If you’re customer-focused, communicative, and eager to contribute to a new restaurant, this is

Qualifications

• Minimum one year of related experience in casual dining or hospitality.
• Excellent interpersonal and communication skills.
• Guest-first approach to hospitality and professionalism.

Responsibilities

• Greet guests warmly, guide them to tables, assist with seating, and handle calls and emails professionally.
• Master reservations: make, confirm, and manage bookings and maintain waiting list and seating chart.
• Coordinate with Service and Kitchen staff to handle special requests and dietary needs.
• Print special occasion menus and set up tables to create memorable guest experiences.

Skills

Guest relations

Communication

Team player

Job description

Stag's Head Steakhouse @ Pan Pacific Hotel in Singapore is seeking a dedicated Guest Relations Executive/Manager to join the opening team. You’ll greet guests, guide seating, and handle calls and emails to set the tone from day one.

You’ll master reservations, manage bookings, coordinate with Service and Kitchen staff on special requests, and help build a welcoming atmosphere that defines the brand. If you’re customer-focused, communicative, and eager to contribute to a new restaurant, this is