F&B Guest Relations Exec — Elevate Guest Experience

RED DOOR GROUP PTE. LTD.; Singapore; On-site; SGD 33,000 - 54,000; Full time

Benefits offered by this job

Group insurance coverage

Staff meals

50% employee discount

Late-night transportation

Sign-on bonus up to $3,000

Monthly incentives package

Job summary

Bistecca Tuscan Steakhouse in Singapore is seeking a passionate F&B Guest Relations Executive to welcome guests, manage reservations, and coordinate with service and kitchen teams to ensure seamless dining experiences.

You’ll greet guests, guide seating, handle calls and emails, print occasion menus, and help create memorable moments while maintaining a guest-first hospitality mindset in a fast-paced setting.

Qualifications

• Minimum one (1) year of related experience in a casual dining environment
• A supportive personality with a can-do attitude with a passion for working in a fast-paced, dynamic environment and be a team player and support fellow staff members and have a guest-first approach to hospitality with demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
• Excellent interpersonal and communication skills with an ability to represent our restaurant, brand, and company with pride and professionalism, be well-groomed and have a professional disposition

Responsibilities

• Set the tone - Greet guests warmly, guide them to their tables and assist with seating and handle phone calls and respond to email inquiries professionally and promptly.
• Master reservations - Make, confirm, and manage bookings while keeping the waiting list and seating chart running smoothly.
• Team up - Coordinate with Service and Kitchen staff to handle special requests, such as dietary needs or personalized table arrangements.
• Celebrate moments & Stay a step ahead - Print special occasion menus and set up tables to create unforgettable memories and anticipate guests’ needs and proactively fulfil their requests.

Job description

Bistecca Tuscan Steakhouse in Singapore is seeking a passionate F&B Guest Relations Executive to welcome guests, manage reservations, and coordinate with service and kitchen teams to ensure seamless dining experiences.

You’ll greet guests, guide seating, handle calls and emails, print occasion menus, and help create memorable moments while maintaining a guest-first hospitality mindset in a fast-paced setting.