Guest Relations Executive @ Stags Head (Up to S$3000 Joining Bonus!)

RED DOOR GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 43,000; Full time

Benefits offered by this job

Group insurance

Staff meals

Employee discount

Transportation

Job summary

Stag's Head Steakhouse @ Pan Pacific Hotel in Singapore is seeking a dedicated Guest Relations Executive/Manager to join the opening team. You’ll greet guests, guide seating, and handle calls and emails to set the tone from day one.

You’ll master reservations, manage bookings, coordinate with Service and Kitchen staff on special requests, and help build a welcoming atmosphere that defines the brand. If you’re customer-focused, communicative, and eager to contribute to a new restaurant, this is

Qualifications

• Minimum one year of related experience in casual dining or hospitality.
• Excellent interpersonal and communication skills.
• Guest-first approach to hospitality and professionalism.

Responsibilities

• Greet guests warmly, guide them to tables, assist with seating, and handle calls and emails professionally.
• Master reservations: make, confirm, and manage bookings and maintain waiting list and seating chart.
• Coordinate with Service and Kitchen staff to handle special requests and dietary needs.
• Print special occasion menus and set up tables to create memorable guest experiences.

Skills

Guest relations

Communication

Team player

Job description

Do you want to be part of the opening team of a brand-new restaurant built from the ground up?

Stag's Head Steakhouse @ Pan Pacific Hotel - a British Steakhouse indulgence with a refined, contemporary edge presenting a new chapter in Singapore’s dining scene - is on the hunt for a dedicated and charismatic Guest Relations Executive/Manager.

This is your chance to earn real industry cred and join something genuinely exciting. Fresh, new, and full of possibility - we’re looking for people who want to bring their ideas, personality, and passion to the table.

Be part of the team that sets the vibe, shapes the guest experience, builds the standards, and creates the stories guests will talk about for years to come. If you’re hungry to grow, ready to shine, and eager to help us launch a restaurant that will set the tone for Singapore’s dining scene, we’d love to meet you!

What You'll Do:

Here’s what you’ll tackle every day:

• Set the tone - Greet guests warmly, guide them to their tables and assist with seating and handle phone calls and respond to email inquiries professionally and promptly.


• Master reservations - Make, confirm, and manage bookings while keeping the waiting list and seating chart running smoothly.


• Team up - Coordinate with Service and Kitchen staff to handle special requests, such as dietary needs or personalized table arrangements.


• Celebrate moments & Stay a step ahead - Print special occasion menus and set up tables to create unforgettable memories and anticipate guests’ needs and proactively fulfil their requests.

What Can You Bring to the Table?

• Minimum one (1) year of related experience in a casual dining environment


• A supportive personality with a can-do attitude with a passion for working in a fast-paced, dynamic environment and be a team player and support fellow staff members and have a guest-first approach to hospitality with demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company


• Excellent interpersonal and communication skills with an ability to represent our restaurant, brand, and company with pride and professionalism, be well-groomed and have a professional disposition

What’s in It for You?

• Up to $3,500 monthly + Monthly Incentives Package + Sign-on bonus of up to $3,000


• 5-day workweek with flexible shifts


• Group insurance coverage for peace of mind, staff meals and 50% employee discount at our group of restaurants, late-night transportation for your convenience