Guest Relation Executive (Office)

Ideals Recruitment Pte Ltd; Singapore; On-site; SGD 34,000 - 40,000; Full time

Job summary

Ideals Recruitment Pte Ltd is seeking a service-focused team member in Singapore to provide a warm welcome, F&B support, and guidance to employees and guests at One North. You will ensure spaces and facilities are clean, ready for use, and you will act as the first point of contact for queries while escalating issues as needed.

The role emphasises cross-functional collaboration, employee engagement, and support for hybrid/flexible work arrangements, with a 2-year contract and a monthly basic

Qualifications

• ITE or Diploma Qualification in any field of studies.
• 1–2 Years of relevant working experience or working experience in Hospitality or Tourism Industries.
• Candidate from Airline / Hotel / Real Estate Industries are most welcome to apply.

Responsibilities

• Provide warm welcome, high-touch service, F&B support, information, and wayfinding to employees and guests.
• Ensure workspaces, meeting rooms, and facilities are clean, well-equipped, functional, and ready for use.
• Act as the first point of contact for questions and concerns, troubleshoot issues, raise work orders, and follow up until resolved.
• Build strong relationships with employees and cross-functional teams while supporting employee engagement, well-being, and hybrid/flexible work needs.
• Gather employee feedback, conduct workplace experience checks, identify improvement opportunities, and collaborate with teams to enhance the overall workplace experience.

Skills

Customer service

Facilities coordination

Hospitality experience

Cross-functional teamwork

Education

ITE or Diploma

Job description

Salary: Basic $3300

Work Location: One North (Near MRT)

Airline Personnel encourage to apply

2 Years Contract

Job Scope

• Provide a warm welcome, high-touch service, F&B support, information, and wayfinding to employees and guests.

• Ensure workspaces, meeting rooms, and facilities are clean, well-equipped, functional, and ready for use.

• Act as the first point of contact for questions and concerns, troubleshoot issues, raise work orders, and follow up until resolved.

• Build strong relationships with employees and cross-functional teams while supporting employee engagement, well-being, and hybrid/flexible work needs.

• Gather employee feedback, conduct workplace experience checks, identify improvement opportunities, and collaborate with teams to enhance the overall workplace experience.

Requirements

• ITE or Diploma Qualification in any field of studies

• 1 – 2 Years of relevant working experience or working experience in Hospitality or Tourism Industries

• Candidate from Airline / Hotel / Real Estate Industries are most welcome to apply