Guest Service Officer

Ideals Recruitment Pte Ltd; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

Ideals Recruitment Pte Ltd in Singapore invites applications for a 2-year contract role at One North (Near MRT) to provide high‑touch service to employees and guests, including F&B support, information, and wayfinding.

You will ensure workspaces, meeting rooms and facilities are clean, well-equipped, functional, and ready for use, and act as the first point of contact for questions, troubleshooting issues, and following up until resolved.

Qualifications

• ITE or Diploma qualification in any field of studies.
• 1–2 years of relevant working experience, or experience in Hospitality or Tourism industries.
• Candidates from Airline/Hotel/Real Estate industries are welcome to apply.

Responsibilities

• Provide a warm welcome, high-touch service, F&B support, information, and wayfinding to employees and guests.
• Ensure workspaces, meeting rooms, and facilities are clean, well-equipped, functional, and ready for use.
• Act as the first point of contact for questions and concerns, troubleshoot issues, raise work orders, and follow up until resolved.
• Build strong relationships with employees and cross-functional teams while supporting employee engagement, well-being, and hybrid/flexible work needs.
• Gather employee feedback, conduct workplace experience checks, identify improvement opportunities, and collaborate with teams to enhance the overall workplace experience.

Education

ITE or Diploma Qualification in any field of studies

Job description

Salary: Basic $3300

Work Location: One North (Near MRT)

2 Years Contract

Job Scope

• Provide a warm welcome, high-touch service, F&B support, information, and wayfinding to employees and guests.

• Ensure workspaces, meeting rooms, and facilities are clean, well-equipped, functional, and ready for use.

• Act as the first point of contact for questions and concerns, troubleshoot issues, raise work orders, and follow up until resolved.

• Build strong relationships with employees and cross-functional teams while supporting employee engagement, well-being, and hybrid/flexible work needs.

• Gather employee feedback, conduct workplace experience checks, identify improvement opportunities, and collaborate with teams to enhance the overall workplace experience.

• Requirements
  ITE or Diploma Qualification in any field of studies

• 1 – 2 Years of relevant working experience or working experience in Hospitality or Tourism Industries

• Candidate from Airline / Hotel / Real Estate Industries are most welcome to apply

Only shortlisted candidate will be notified