Guest Experience Lead (Front of House) — Staff Meals

SWATOW RESTAURANT PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Staff meals provided

Friendly and supportive work environm

Salary depends on experience

Job summary

SWATOW RESTAURANT PTE. LTD. is seeking a friendly, responsible Restaurant Captain to join our team in Singapore. You will take orders, serve food and beverages, manage seating and upsell items while ensuring a high standard of guest experience.

Ideal candidates have background as a waiter/server or in a supervisory/F&B role, strong communication and leadership skills, and the ability to thrive in a fast-paced setting. Staff meals are provided and the environment is friendly and supportive.

Qualifications

• Minimum 1–2 years experience as waiter/server or in a supervisory/F&B role.
• Strong communication, leadership, problem-solving and in-depth menu/wine knowledge.
• Able to work in a fast-paced environment.

Responsibilities

• Lead team and supervise front-of-house operations to ensure smooth service.
• Take orders, serve food and beverages, manage seating and upsell high-margin items.
• Process payments and reconcile shift-end POS/cash drawers.

Skills

Waiter/Server background

Team leadership

Customer service

POS systems

Communication skills

Tools

POS System

Job description

SWATOW RESTAURANT PTE. LTD. is seeking a friendly, responsible Restaurant Captain to join our team in Singapore. You will take orders, serve food and beverages, manage seating and upsell items while ensuring a high standard of guest experience.

Ideal candidates have background as a waiter/server or in a supervisory/F&B role, strong communication and leadership skills, and the ability to thrive in a fast-paced setting. Staff meals are provided and the environment is friendly and supportive.