Guest Experience Lead, Bell Desk

Far East Hospitality Management (S) Pte Ltd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

A leading hospitality management company in Singapore seeks a Senior Guest Service Assistant for the Bell Desk at Sentosa. The role involves creating memorable experiences for guests in the hotel lobby and reception area while working closely with management. Candidates should possess a positive attitude, good communication skills, and an ability to work on rotating shifts, including weekends and public holidays. Both experienced and novice applicants are welcome to apply.

Qualifications

• Ability to work rotating shifts, weekends, and Public Holidays.
• Welcoming personality suited for guest service.
• Willingness to learn as those without experience are encouraged to apply.

Responsibilities

• Create positive and memorable guests' experiences in the hotel.
• Collaborate with the Assistant Manager for effective guest service.
• Maintain accurate knowledge of guest arrivals, events, and services.
• Communicate closely with front office staff regarding guest handling.
• Ensure efficient baggage and transport service.

Skills

Good communication skills

Positive attitude

Outgoing personality

Education

Completion of PSLE or its equivalent

Job description

A leading hospitality management company in Singapore seeks a Senior Guest Service Assistant for the Bell Desk at Sentosa. The role involves creating memorable experiences for guests in the hotel lobby and reception area while working closely with management. Candidates should possess a positive attitude, good communication skills, and an ability to work on rotating shifts, including weekends and public holidays. Both experienced and novice applicants are welcome to apply.