Guest Experience Associate - Front Desk

Singapore Polo Club; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

Singapore Polo Club in Singapore seeks a front desk associate to manage front desk operations and deliver outstanding service to members and guests. You will handle phone inquiries, assist with bookings, and conduct club tours while maintaining a welcoming atmosphere.

Qualifications include O level or equivalent and hospitality experience; strong English communication and basic MS Office skills are required, with multilingual abilities a plus. A team player with a service mindset is essential.

Qualifications

• Minimum ‘O' level and hospitality industry experience preferred.
• Good communication and interpersonal skills.
• Proficiency in English; knowledge of other languages is an advantage.
• Proficiency in MS Office.
• Experience handling credit card payments and administrative duties.
• Team player with a pleasant disposition and service oriented.

Responsibilities

• Handle and manage front desk duties.
• Provide excellent customer service to club members and Guests.
• Attend phone call enquiries, bookings, etc.
• Perform club tours.
• Perform other duties assigned by the Supervisor.

Skills

Good communication

Interpersonal skills

English proficiency

Other languages beneficial

Cash handling

Education

O level or equivalent

Tools

MS Office

Job description

Singapore Polo Club in Singapore seeks a front desk associate to manage front desk operations and deliver outstanding service to members and guests. You will handle phone inquiries, assist with bookings, and conduct club tours while maintaining a welcoming atmosphere.

Qualifications include O level or equivalent and hospitality experience; strong English communication and basic MS Office skills are required, with multilingual abilities a plus. A team player with a service mindset is essential.