Growth Lead - Category Management & Business Development

Changi Airports International Pte Ltd; Singapore; Sur place; SGD 67 000 - 100 000; Plein temps

Résumé du poste

Changi Airports International Pte Ltd is seeking an Assistant Manager in Category Management & Business Development for iShopChangi (Beauty and Wellness). This permanent role focuses on expanding the merchant base and driving category growth with support from Marketing and Operations.

The ideal candidate will have 4–6 years in merchandising/ecommerce or marketplace, strong networks, and excellent communication skills to foster long-term partnerships and deliver sales results.

Qualifications

• Degree holder with 4-6 years of relevant experience.
• Merchandising, ecommerce and/or marketplace experience.
• Strong industry networks and contacts in the relevant industry preferred.
• Excellent written and presentation communication skills.

Responsabilités

• Lead merchant acquisition including prospecting, negotiating and development of necessary promotions.
• Own merchant onboarding up to point of contracting and / or renewals, before handing over to the Operations Team for on-boarding ops and day-to-day support.
• Be responsible for sales targets of merchants under your care and serve as the primary point of contact for assigned merchants.
• Continually review performance of your merchants and conceive new business ideas to grow sales (range expansion, marketing, partnerships).
• Build and maintain good relationships and provide value-added support to foster long-term partnerships.
• Responsible for merchant level performance analysis and supporting monthly business reporting activities.
• Resolve merchant operations issues related to publication, orders, logistics and payments.
• Collaborate cross-functionally with Marketing, Operations and Product teams to support initiatives and campaigns.
• Identify operational gaps and recommend process improvements to enhance merchant experience.

Connaissances

Merchandising

Ecommerce

Marketplace experience

Communication skills

Formation

Bachelor's degree

Description du poste

Changi Airports International Pte Ltd is seeking an Assistant Manager in Category Management & Business Development for iShopChangi (Beauty and Wellness). This permanent role focuses on expanding the merchant base and driving category growth with support from Marketing and Operations.

The ideal candidate will have 4–6 years in merchandising/ecommerce or marketplace, strong networks, and excellent communication skills to foster long-term partnerships and deliver sales results.